Engineer (order closure)
3 weeks ago
A B Process Technologies is expertise in the field of 'Fluid Instrumentation & Process Control Systems'. We are the only Authorized distributor in India and Bangladesh to market, sell and service FITOK GmbH products. Founded in 1998, FITOK Group has been a global leading supplier of valves and fittings, having factories in Germany, USA and China (Wuhan, Shenzhen, Suzhou), and inventory and sales service centers in Germany, USA, China and UAE. FITOK production factories though global locations are having capability to manufacture and supply following product categories - ■ General Instrumentation Valves and Fittings ■ Medium & High Pressure Valves and Fittings ■ High Purity & Ultra High Purity Products ■ Sampling Systems ■ Tubing
The Role
You will be responsible for :
Technical Sales & Order Closure:
- Understand customer inquiries, technical requirements, and project specifications to provide tailored solutions.
- Engage with customers to resolve concerns and negotiate terms to finalize sales.
Customer Support:
· Serve as the first point of contact for inbound customer queries related to technical products or small orders.
· Ensure prompt follow-ups and maintain customer satisfaction by providing accurate and timely information.
Sales Pipeline Management:
· Manage and prioritize multiple small-order inquiries and ensure their timely closure.
· Track and document sales activities in CRM software, maintaining a high degree of accuracy.
· Achieve assigned targets for order volume, revenue, and customer retention.
· Maintain a high closure rate for small-ticket items within defined timeframes.
Ideal Profile
- You have at least 1 year experience including solid experience in a similar role within Utilities.
- You have a proven track record of meeting/exceeding your targets.
- You have working knowledge of Technical Sales, Customer Support and Sales Pipeline Management:
- You are a strong networker & relationship builder
- You pay strong attention to detail and deliver work that is of a high standard
- You are highly goal driven and work well in fast paced environments
What's on Offer?
- Fantastic work culture
- Work alongside & learn from best in class talent
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