Program Associate– Offline

3 weeks ago

Bangalore Urban, India GIVA Full time

Dear Applicants,




Job Title: Program Associate– Offline Location: Bangalore

About the Role

We are looking for a Program Associate to support the growth and efficiency of our offline channel operations and training programs. This role will involve project execution, data-driven decision-making, stakeholder coordination, and process optimization across multiple verticals, including analytics, training, merchandising, and vendor management.


Key Responsibilities


● Assist in managing and executing key projects across offline channel operations, analytics, ensuring timely delivery and impact.

● Support the design and rollout of training programs, including GenAI coaching, multilingual chatbot support, and content delivery enhancements.

● Collaborate with cross-functional teams (Operations, Business, Marketing, HR, Finance) to streamline workflows and resolve operational bottlenecks.

● Conduct data analysis and reporting to track performance metrics, identify trends, and provide insights for decision-making.

● Assist in merchandising strategy execution, including product assortment planning and inventory optimization.

● Support vendor management by onboarding, coordinating, and negotiating with external partners to improve efficiency and cost-effectiveness.

● Contribute to internal engagement initiatives, including hype campaigns to drive awareness and participation in training programs.

● Handle urgent, unstructured tasks with a proactive approach and a problem-solving mindset.

Key Qualifications

● 1-3 years of experience in program management, analytics, or a related field.

● Strong analytical skills, with the ability to interpret data and generate actionable insights.

● Excellent stakeholder management and communication skills, with experience working across teams.

● Ability to work in a fast-paced, unstructured environment and manage multiple priorities.

● Proficiency in MS Excel, Google Sheets ,SQL

● Prior experience in retail, e-commerce, or offline channel management is a bonus.

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