Business Excellence

5 days ago

Junagadh, India BIG Language Solutions Full time

About the CompanyLead consulting engagements for new customer onboardings across typical BPO towers. You will map the current state, design the future state with clear improvement and automation levers, and stand up the KPI framework and business case—so we can both sell and deliver measurable value from Day 1 through steady state.About the RoleWhat you’ll do:Pre-sales & scopingPartner with Sales on discovery calls, RFx responses, and proof-of-value assessments.Define scope, approach, and deliverables; craft proposals/SOW inputs, timelines, and success criteria.Current-state discoveryPlan/lead workshops, interviews, floor walks; capture VOC/CTQs.Produce SIPOC, BPMN as-is flows, RACI, value-stream maps, capacity models, and pain-point heatmaps.Baseline performance using samples, WFM data, ERP/CRM extracts, QA reads, and (where available) process mining.Future-state design & automationRedesign processes for standardization, right-first-time, and digital enablement.Identify and size automation (RPA/IPA, workflow/BPM, integrations, self service/IVR, knowledge/KCS, GenAI copilots).Produce SOPs, controls, acceptance criteria, and a phased implementation roadmap.KPI framework & instrumentationBuild KPI trees (leading/lagging), formulas, data sources, baselines, targets, and owners.Specify dashboards (Power BI/Tableau) and QA/calibration routines; design benefits tracking with Finance.Business case & governanceQuantify value (cost, quality, speed, CX/EX, risk), TCO/ROI, and stage-gate tollgates.Drive change management: stakeholder mapping, comms, training/adoption, and risk/compliance alignment (SOX/PCI/HIPAA/GDPR as applicable).Handover & enablementTransition designs to delivery teams with user stories, SOP packs, control plans, and success criteria.Core deliverablesDiscovery plan; SIPOC; BPMN as-is; pain-point heatmap; baseline metrics deck.Future-state designs; SOP/control plan; automation opportunity register with value/effort sizing.KPI dictionary & dashboard spec (sources, refresh cadence, ownership).Value model & implementation roadmap (quick wins + phased rollouts).Proposal/SOW inputs and customer-ready executive narrative.For each KPI the consultant defines: Description, Formula, Data source (CRM/ITSM, ERP, WFM, QA, EHR for RCM), Baseline, Target, Owner, Frequency, Control limits/actions.QualificationsLean Six Sigma Black Belt; strong facilitation, problem structuring, and storytelling.Tooling: BPMN (Visio/Signavio), process mining (Celonis/Power Automate PM), RPA/IPA (UiPath/AA/Power Automate), WFM/WFO, QA platforms, and BI (Power BI/Tableau).Comfortable scoping GenAI use cases with appropriate controls (PII, auditability, redaction).Excellent stakeholder management across client execs, Ops, IT, and Finance; proposal/SOW writing experience.

  • Business Analyst

    1 week ago

    Junagadh, India Yuma Energy Full time

    Job Summary We are seeking a motivated and experienced Business Analyst to join our team. The ideal candidate will possess strong analytical skills, proficiency in SQL, Tableau, and Python, and a passion for leveraging data to drive business decisions. You will collaborate closely with cross-functional teams to analyse business processes, develop insights,...

  • CA

    2 weeks ago

    Junagadh, India Rrayze Business Solutions Full time

    Job Title: Chartered Accountant – (All-Rounder)Location: Sector 67, Gurgaon Company: Rrayze Business Solutions Experience: 1 year TO 3 YRS Qualification: Chartered Accountant About Us:Rrayze Business Solutions is a leading business consulting firm with a presence in 11 countries and 15 Indian states. We specialize in Finance, HR Outsourcing, Recruitment,...

  • Sox business controls tester

    2 weeks ago

    Junagadh, India VOIS Full time

    Hiring SOX Business Controls Tester with Vodafone Intelligent Solutions (_VOIS) About Job Experience level: 3-8years Location: Remote/PWFH Required Qualification: CA/CMA About this Role The Manager – SOX Compliance is responsible for the execution of SOX (Sarbanes-Oxley Act) testing across Vodafone’s finance processes. This role ensures timely delivery...

  • API & Intermediates Business Leader

    2 weeks ago

    junagadh, India beBeeLeadership Full time

    Pharmaceuticals Leadership OpportunityWe are seeking a visionary Chief Executive Officer to lead our Pharmaceuticals business, driving growth and expansion into regulated markets.Growth Strategy: Develop and implement a comprehensive growth strategy for the API & Intermediates business, identifying new product portfolios aligned with therapeutic trends and...

  • National sales head

    6 days ago

    Junagadh, India Antal International Full time

    Position Overview The National Sales Head will be responsible for developing and executing the commercial strategy for NIPT (Non-Invasive Prenatal Testing) or Oncology product lines. This leader will drive business growth through strategic partnerships with hospitals, diagnostic chains, and clinicians, while building and leading a high-performing national...

  • SAP Success factors Employee Central consultant

    4 weeks ago

    Junagadh, India Tata Consultancy Services Full time

    RoleSAP Success factors Employee Central consultantRequired Technical Skill SetSAP Success factors Employee CentralDesired Experience Range**10 yearsLocation of RequirementKolkata/AhmedabadDesired Competencies (Technical/Behavioral Competency)Must-Have**- Should have basic knowledge on SAP SuccessFactors. - Implement and support the SAP SuccessFactors...

  • Anaplan Solution Architect

    3 weeks ago

    Junagadh, India ANP Consulting Full time

    Profile Summery:ANP Consulting is looking for an exceptional Anaplan Solution Architect to join our dynamic and growing team. This role is ideal for an experienced Anaplan professional who excels in designing scalable models, driving connected planning initiatives, and delivering impactful business outcomes across FP&A and Supply Chain Planning domains.You...

  • Anaplan Solution Architect

    3 weeks ago

    Junagadh, India ANP Consulting Full time

    Profile Summery:ANP Consulting is looking for an exceptional Anaplan Solution Architect to join our dynamic and growing team. This role is ideal for an experienced Anaplan professional who excels in designing scalable models, driving connected planning initiatives, and delivering impactful business outcomes across FP&A and Supply Chain Planning domains.You...

  • General manager

    2 weeks ago

    Junagadh, India Vridora Realtors & Developers Full time

    Company Description Vridora is an extension of True Visory, a trusted name in India’s real estate industry with over a decade of experience, 45,000+ property sales, and a substantial multi-thousand-crore inventory. Vridora harnesses this proven expertise to connect developers, investors, and buyers, facilitating seamless property transactions and growth...

  • teleca

    1 week ago

    Junagadh, India W3Era Web Technology Pvt Ltd Full time

    Company Description W3Era Web Technology Pvt Ltd is a leading Search Engine Marketing (SEM) company with over a decade of experience driving results-driven marketing strategies for businesses worldwide. Specializing in PPC, Google Ads, and remarketing solutions, W3Era helps organizations achieve profitable online visibility by connecting them with the right...