
Customer Support Associate
1 day ago
Designation- Customer / Student Support Associate
BU- Working Professional
Location- Mumbai (Andheri-Marol)
Salary- 4.5 LPA
Shift Details- Mon - Fri (Work From Office) & Sat (Work From Home)
About the Role
We are looking for a proactive and learner-centric L1 Student Support Associate to join our Student Success team. In this role, you will handle queries from learners via our ticketing system (Freshdesk) and live chat, ensuring timely resolution, consistent communication, and a high level of satisfaction throughout the learner journey.
Key Responsibilities
● Handle incoming learner queries via Freshdesk (tickets) and live chat platforms
● Ensure timely resolution of issues while meeting SLA, CSAT, and quality benchmarks
● Maintain professionalism and clarity in all learner communications
● Collaborate with internal teams for issue resolution and escalations
● Accurately log and track interactions in the CRM system
● Deliver a seamless and positive learner experience across every interaction
● Work in rotational shifts, including weekends and public holidays, as required
Required Skill Set
● Excellent written and verbal communication skills
● Strong problem-solving and interpersonal abilities
● Time management skills with the ability to multitask under pressure
● Familiarity with Freshdesk or other ticketing tools (preferred)
● Proficiency in MS Office or Google Workspace tools
-
Content Associate
1 day ago
Nadiad, India noon Full timeAbout noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Content Associate who can help us move even...
-
Associate General Manager-Sales
1 week ago
Nadiad, India Livspace Full timeExternal DescriptionAs an Associate General Manager - Sales, you will own the P&L of the micro territory within a larger geography and drive profitability. You will run and manage the daily Sales operations for your micro territory and monitor the daily / weekly sales conversion funnel and drive improvements to funnel shape and deliver monthly targets.Drive...
-
Associate general manager-sales
1 week ago
Nadiad, India Livspace Full timeExternal DescriptionAs an Associate General Manager - Sales, you will own the P&L of the micro territory within a larger geography and drive profitability. You will run and manage the daily Sales operations for your micro territory and monitor the daily / weekly sales conversion funnel and drive improvements to funnel shape and deliver monthly targets.Drive...
-
Senior Associate, Finance
15 hours ago
Nadiad, India SGX Group Full timeSGX is looking for a finance professional based in India to provide finance support for our India office. This is an exciting role for a professional seeking to learn about the financial industry and to work in a dynamic organisation. This role is critical to strengthening our regulatory compliance and operational efficiency in India. The resource will...
-
Deputy General Manager- Medical Affairs
1 day ago
Nadiad, India Viatris Full timeAbout ViatrisVIATRIS™, is a new kind of healthcare Company, committed to providing access to medicines, advancing sustainable operations developing innovative solutions, and leveraging our collective expertise to improve patient outcomes. Formed in 2020, through the combination of Mylan and Up-John-Pfizer, Viatris bring together best in class scientific,...
-
Tele Caller Receptionist
4 days ago
Nadiad, India GOVARDHANNATHJI ENERGIES LLP Full time**Job Title**: Tele caller cum Receptionist **Location**: Govardhannathji Energies LLP **Job Type**: Full-time **Education Requirement**: Minimum B.Sc. Agriculture **/** Diploma in Agriculture **Gender Requirement**: Female **Key Responsibilities**: - **Tele calling**: - Handle inbound and outbound calls in a professional manner. - Answer queries and...
-
Medical Representative
2 weeks ago
Nadiad, India Sahajanand Life Science (P) Ltd Full time**Purpose of the Job Role** - To be responsible for supporting the business by meeting sales, service and stock availability targets. - To be able to understand, penetrate and expand the customer base by acquiring new customers. **Key Accountabilities** - Achieve monthly/yearly volume targets to generate revenue as per the target plan. - Ensure 100%...
-
Sales Executive
2 weeks ago
Nadiad, India Top Man Powers Management Services Full timePosition SR./ EXECUTIVE - SALES/ TERRITORY SALES INCHARGE Reporting to: AREA SALES MANAGER/ STATE HEAD Position Summary : The incumbent is responsible to build business by identifying right customers for GM products and work with the sales and support teams for achievement of customer satisfaction, revenue generation and long-term goals in line with...
-
Workday Business Analyst
1 week ago
Nadiad, India Academian Inc Full timeRole: Business Analyst (Workday)Years of Exp: 6+ YearsJob Type: FulltimeWork Mode: Remote/HybridRoles and ResponsibilitiesWe are seeking a Senior / Lead Workday Functional Consultant to join our offshore team and play a critical role in implementing and configuring Workday solutions. This role is a great foundation for growth in Product Management,...
-
Intern SEO
2 days ago
Nadiad, India Groovy Technoweb Full timeLove - ❤️, Respect -, and Joy - No boss, No employee labels, only leaders and changers. ️ Work culture is centered around 5 days a week - Just 5️⃣ Day Flexible job timings - MNC's work culture - Cafe-style (Music) workstations - Celebrations - Birthday, Festivals, Events, Picnics and tour - Diwali vacation for one week - Performance...