Retail Store Manager
1 week ago
Company Overview
Reliance Retail is India's largest and fastest growing retailer with a diverse omni-channel presence, integrating store concepts, digital, and new commerce platforms. Known for its outstanding value proposition, superior products, and unmatched shopping experience, Reliance Retail boasts a vast network of over 15,000 stores in 7,000+ cities. Headquartered in Mumbai, the company employs over 10,001 individuals and seeks to create value across its entire stakeholder chain.
Job Overview
We are seeking a dynamic Retail Store Manager to join our team at Reliance Retail in Hyderabad. This is a full-time, mid-level position. The ideal candidate will be responsible for managing daily operations of the retail store, ensuring a high level of customer satisfaction, and driving store profitability. The position requires a keen understanding of Retail Store Management (Mandatory skill) and a strategic mindset to maintain and improve the store's business processes. Special preference will be given to candidates with experience working in D Mart.
Qualifications and Skills
- Proven experience in retail store management with the ability to oversee all aspects of store operations effectively.
- Exceptional team leadership skills to motivate and manage staff efficiently, ensuring a productive work environment.
- Ability to manage inventory with precision, ensuring optimal stock levels and minimizing wastage or overstock.
- Strong customer relationship management skills to enhance customer loyalty and address any customer service issues.
- Adept in visual merchandising to attract customers and create an inviting shopping environment that boosts profitability.
- Proficiency in sales analytics to interpret sales data and inform strategic decisions to improve sales performance.
- Sound budgeting and financial management capabilities to monitor revenues, expenses, and store profitability.
- Comprehensive understanding of Retail Store Management (Mandatory skill), ensuring all operations align with company standards.
Roles and Responsibilities
- Manage daily operations, ensuring store presentation and customer service are up to company standards.
- Lead, mentor, and train the retail team to achieve sales targets and maintain high levels of productivity and morale.
- Monitor stock levels, order products, and liaise with suppliers to ensure timely restocking of merchandise.
- Build and maintain strong customer relationships, resolving complaints and ensuring customer satisfaction.
- Oversee and implement visual merchandising strategies to ensure an appealing store layout.
- Analyze sales and inventory data to improve store profitability and manage expenditures effectively.
- Develop budgets, sales forecasts, and financial reports to track and optimize financial performance.
- Ensure adherence to all company policies and procedures, fostering a safe and compliant store environment.
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