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Assistant Manager- Customer Delight Team
1 month ago
Job Description:
URGENT HIRING for Assistant Manager – Customer Delight TeamEmail ID: rahulk.kanojia@white-force.in Contact : 9300955707Experience 2+ years as Assistant Manager in the customer service domainSalary range upto 4.5lpaRoles & Responsibilities: Assistant manager must be a good leader and have the initiative and know-how to handle people with different personalities. Assistant manager will be responsible for handling 3 different teams and their respective Team LeadsAssistant manager must also have outstanding skills in analysisAssistant manager should have knowledge of KPI and TNI reportProficiency with Microsoft Office suite and Google DocsPreparing and presenting employee reviewsOrganizing employee scheduleTaking disciplinary action when necessaryEnsuring a consistent standard of customer serviceMotivating employees and ensuring a focus on the GOALAssistant manager should have excellent oral and written communication skills.Create and implement an effective customer loyalty program RequirementThe applicant must have 2 years of experience as an AM in the customer service domain and need to have excellent communication and organizational skills. Well-experienced customer service representatives are highly considered for this position.Skill Set Written and verbal communicationCustomer serviceInterpersonal skillsDocument managementMicrosoft Office skillsJob-specific softwareTime managementProblem-solving Education: Graduate degree - Any SpecializationLocation: BengaluruInterested candidates can apply along with their resume on the below mentioned email ID or whatsapp numberEmail ID: rahulk.kanojia@white-force.in Contact : 9300955707
