Walk-in Drive for Mortgage Quality analyst

2 days ago

Chennai, Tamil Nadu, India HCLTech Full time

If you are looking for an exciting opportunity, join us at the Walk-in Drive

HCL is hiring for Mortgage Quality roles, and we are conducting a Walk-in Drive in Sholinganallur.

Walk-in Drive Details:

Location: HCL TECH- Sholinganallur, (Address: Elcot SEZ, Medavakkam High Road, Solinganallur, Chennai, Tamil Nadu 600119)

Date: Thursday, 04 September & Friday, 05 September

Time: 11:00 AM 3:00 PM

Contact HR SPOC Dharani

Job Summary:

To effectively monitor mortgage underwriting activities, typical responsibilities in Australian mortgage roles include:

  • Evaluating client financials to determine loan eligibility.
  • Recommending appropriate loan products based on client needs and financial profiles.
  • Processing loan applications efficiently and accurately.
  • Ensuring compliance with lending regulations and internal policies.
  • Maintaining quality standards, conducting regular audits, and ensuring adherence to guidelines.
  • Providing constructive feedback and coaching team members to enhance performance and drive continuous improvement.

Key Responsibilities:

  • Conduct audits on mortgage underwriting cases
  • Evaluate adherence to Australian credit policies and lender guidelines based on SOP
  • Identify errors and trends in processing
  • Provide constructive feedback to underwriters based on audit findings
  • Conduct one-on-one coaching sessions to address performance gaps
  • Escalate potential risks or non-compliance issues to the TL.
  • Ensure adherence to NCCP (National Consumer Credit Protection Act), AML, and other regulatory requirements.
  • Maintain audit documentation and RCA log.
  • Prepare daily/weekly audit reports
  • Track individual and team quality scores

Requirements:

  • Graduate/Postgraduate in Finance, Commerce, or a related field.
  • 2+ years of experience in mortgage operations, with at least 1+ year in a quality assurance role
  • Strong attention to detail and analytical skills, communication skills
  • Good knowledge of MS-excel skills (Analysis of data and reporting dashboards).
  • Ability to work in fast-paced environments and meet deadlines.

Preferred Skills:

  • Certification in mortgage lending or credit assessment.
  • Experience with income types including PAYG, self-employed, rental, foreign income.
  • Sound knowledge of credit bureaus like Equifax (AU).
  • Familiarity with verification tools and fraud checks used in the Australian mortgage ecosystem.
  • Proficiency in tools like MS Excel and capable of doing basic root cause analysis, framing action plans, lean and Continuous Improvement) with good communication skills.

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