Operations Management Specialist

4 weeks ago

Agra, Uttar Pradesh, India NetRTech Solutions LLP Full time

Company Description

NetRTech Solutions LLP focuses on expertise in placements, technology consulting, project execution, product development, sales, and training. The company is committed to delivering high-quality solutions and services to its clients.

Job Location - Ahmedabad

Role Description

This is a full-time on-site role for an Operations Analyst in Support Operations at NetTech Solutions LLP located in Ahmedabad. The Operations Analyst will be responsible for day-to-day tasks related to analytical support, communication with stakeholders, financial analysis, customer service support, and accounting operations. This role involves working closely with various stakeholders to understand business needs, document requirements, create and maintain process documentation, assist in the implementation of solutions and monitor quality of service delivery. Analysts will work with teams around the world to define best practice, design and optimize, scalable workflows, that align to company goals.

Responsibilities

  • Analysis of business processes and workflows with the objective of finding out how they can be standardized, improved or automated
  • Deliver process and solution documentation while working across an array of teams, geographies and tools
  • Lead projects from end-to-end, ensuring goals are achieved on time
  • Develop deep cross-functional understanding of individual teams and processes to ensure best-fit solution development
  • Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
  • Document all work to a high professional standard

Required Skills and Experience:

· English fluency (at least Upper-Intermediate)

· Effective and persuasive communicator; Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders

· Experience working with cross-functional teams in a global environment

· Basic understanding of business process modelling, workflow, and project management principles.

· Familiarity with data analysis tools and methodologies.

· Ability to work effectively in a team environment and manage multiple priorities and task.

· Experience in a business analysis or related role is preferred but not mandatory

· Experience using project management tools, such as Monday.com

· Understanding of ecommerce systems and experience with online advertising would be a plus

Salary and Benefits:

  • Food will be office when you are in shift
  • Cab will be there
  • Stay will be given for 5 days once you relocate
  • Offred up to 6-7LPA

Job Location - Ahmedabad

Thanks & Regards,

HR Team.

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