Lead- Program Office, Bhopal

4 weeks ago

Bhopal, Madhya Pradesh, India Ground Zero Full time

Role: Lead- Program Office, Bhopal 
Experience - 8+ years 
Salary: 6-8 LPA
__________________________________________
About the role: 

Position Summary:

The Lead-Program Officer is a critical role responsible for ensuring the smooth and efficient delivery of academic programs in the university in Bhopal. This role involves leading a team of Academic Administrators, managing student interactions, coordinating with faculty, and leveraging data analysis to optimize academic processes. 

The ideal candidate is a proactive and detail-oriented individual with a strong background in academic administration or project management, a passion for education, and a proven ability to drive operational excellence.

Responsibilities:

Team Leadership and Management:

  • Lead, mentor, and supervise a team of Academic Administrators, each aligned to specific academic programs.
  • Assign tasks, monitor performance, and provide ongoing feedback and support to ensure team effectiveness.
  • Foster a collaborative and supportive team environment.
  • Conduct regular team meetings and performance reviews.

Academic Operations and Coordination:

  • Oversee all aspects of academic scheduling, ensuring optimal resource utilization and student satisfaction.
  • Serve as the primary point of contact for students regarding academic matters, addressing inquiries and resolving issues promptly and professionally.
  • Collaborate closely with faculty members to ensure smooth program delivery, including scheduling, resource allocation, and communication.
  • Coordinate the collection, management, and distribution of academic materials.
  • Maintain accurate and up-to-date academic records.
  • Manage and maintain program related communications to students and faculty.

Data Analysis and Reporting:

  • Collect, analyze, and interpret academic data to identify trends, patterns, and areas for improvement.
  • Generate regular reports on key academic metrics, including student attendance, grades, and program performance.
  • Utilize data analysis to inform decision-making and drive continuous improvement in academic operations.
  • Manage student grading processes, ensuring accuracy and timeliness.

Systems and Tools Management:

  • Utilize and manage academic management systems, including Salesforce and Moodle, to streamline processes and improve efficiency.
  • Train team members on the effective use of these systems.
  • Identify and implement opportunities to leverage technology to enhance academic operations.
  • Troubleshoot system issues and work with technical support to resolve problems.

Process Improvement and Project Management:

  • Identify and implement process improvements to enhance the efficiency and effectiveness of academic operations.
  • Manage ad-hoc projects related to academic administration and program development.
  • Develop and maintain standard operating procedures (SOPs) for key academic processes.

Qualifications:

  • Bachelor's degree or Master's degree 
  • Minimum 3-years of experience in academic office as program support/manager/lead, program management, or a related field within an educational institution

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Hiring Note: Applications will be reviewed on rolling basis. This job is first posted on Feb 25, 2025 on GroundZeroJobs.Org

For any questions, ping us on WhatsApp Chat helpline: +8058331557

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