servicenow ITSM Dev CAD

4 days ago


Pune, India People Prime Worldwide Full time

About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. Job Title: servicenow ITSM Dev CAD & CSA Location: PAN INDIA Work Mode: Hybrid Mode Experience: 6+years (6 years Relevant) Job Type: Contract to hire (C2H) Notice Period: - Immediate joiners Job description Role Service Now Tech Lead Location Hyderabad Pune Getting criteria Yes Role Responsibilities Lead the endtoend design and technical delivery of ServiceNow implementations across modules such as ITSM GRC Define and enforce coding standards technical design patterns and development best practices Architect complex workflows integrations and customizations using Flow Designer JavaScript and RESTSOAP APIs Provide technical oversight to a team of developers and ensure highquality deliverables through reviews and mentorship Translate business and functional requirements into robust technical solutions with scalability and maintainability in mind Should be able to guide team during ServiceNow version upgrades Coordinate with stakeholders architects and project managers to ensure successful delivery Participate in solution governance security reviews and compliance initiatives Develop and communicate a clear vision for the Service Now Product Services workflows that are aligned to the overall HSBC Cybersecurity Service Management vision values and goals and inspires and engages people to create an inclusive high performing customercentered culture Set goalsobjectives share best practice and manage monitor coach and develop leadersteam members and others to ensure that they maximize their performance meet the required standards and continuously develop their capabilities and experience Lead and encourage constructive crosscountry and crossbusiness teamwork by demonstrating collaboration and matrix management in action and taking prompt action to address any activities and behaviors that are not consistent with HSBCs diversity policy andor the best interests of the business and its customers Functional Knowledge Skills Expert experience in Service Now Product application development Demonstrated experience designing and implementing product strategy Demonstrated experience designing and developing processbased solutions Demonstrated experience building user case processes and workflows Ability to transform Business Requirement into Business Process End to End experience of ServiceNow based application design and implementation Well versed with class hierarchy Updateset set hierarchy data layer flows UI Action policy deployment Integration SOAP Service implementation in ServiceNow Development methodologies like SDLC Safe AGILE DevOps etc Expert in operations management from design to implementation 810 years of handson experience in ServiceNow development and lead roles Deep understanding of the ServiceNow platform including custom application development and system integrations Proficient in scripting JavaScript Glide integration technologies RESTSOAP and Flow Designer Experience managing ServiceNow upgrades and lifecycle activities ServiceNow certifications CSA mandatory CAD and at least one advanced domain certification eg ITSM GRC



  • Pune, India People Prime Worldwide Full time

    About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and...


  • pune, India People Prime Worldwide Full time

    About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and...


  • Pune, India People Prime Worldwide Full time

    About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society....


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