ServiceNow ITSM Technical Lead
11 hours ago
Job Summary:We are looking for a seasoned ServiceNow ITSM Technical Lead to architect, develop, and optimize ITSM solutions on the ServiceNow platform. This role involves leading technical teams, driving platform innovation, and ensuring alignment with ITIL best practices and enterprise goals.Key Responsibilities:Platform Architecture & StrategyLead the design and implementation of ServiceNow ITSM, ITOM, and automation solutions.Architect scalable and secure platform configurations and integrations.Define and execute the ServiceNow roadmap in alignment with business and IT strategies.Development & CustomizationCustomize ServiceNow modules including Incident, Problem, Change, CMDB, and Knowledge.Develop workflows, business rules, UI policies, ACLs, and integrations using REST/SOAP APIs.Leverage Flow Designer, RPA, and AI-powered automation tools.Leadership & GovernanceProvide technical guidance and mentorship to development teams.Enforce coding standards and best practices.Oversee platform governance, performance optimization, and license management.Stakeholder EngagementAct as the primary technical contact for ServiceNow initiatives.Collaborate with cross-functional teams to gather requirements and deliver solutions.Prepare technical documentation and lead workshops or demos.Required Qualifications:07–14 years of IT experience, with 7+ years in ServiceNow development and leadership.Strong expertise in ServiceNow (Washington release or later), ITSM, ITIL, and cloud platforms.ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist – ITSM.Proficiency in JavaScript, HTML, CSS, XML, Angular, Jelly Scripting, and REST APIs.Experience with CMDB, Discovery, and integrations (e.g., Snowflake, ERP systems).Preferred Skills:Familiarity with ITOM, ITBM, and AI/ML capabilities in ServiceNow.Experience in Agile/Scrum environments.Strong analytical, problem-solving, and communication skills.Ability to manage vendor relationships and third-party integrations.Location & Work Mode:Hybrid or remote options depending on the organization.Occasional travel may be required for stakeholder meetings or workshops.
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ServiceNow ITSM Technical Lead
3 days ago
Bengaluru, India N2S.Global Full timeJob Summary:We are looking for a seasoned ServiceNow ITSM Technical Lead to architect, develop, and optimize ITSM solutions on the ServiceNow platform. This role involves leading technical teams, driving platform innovation, and ensuring alignment with ITIL best practices and enterprise goals.Key Responsibilities:Platform Architecture & Strategy- Lead the...
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ServiceNow ITSM Technical Lead
2 days ago
Bengaluru, India N2S.Global Full timeJob Summary:We are looking for a seasoned ServiceNow ITSM Technical Lead to architect, develop, and optimize ITSM solutions on the ServiceNow platform. This role involves leading technical teams, driving platform innovation, and ensuring alignment with ITIL best practices and enterprise goals.Key Responsibilities:Platform Architecture & Strategy- Lead the...
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ServiceNow ITSM Technical Lead
2 days ago
Bengaluru, India N2S.Global Full timeJob Summary: We are looking for a seasoned ServiceNow ITSM Technical Lead to architect, develop, and optimize ITSM solutions on the ServiceNow platform. This role involves leading technical teams, driving platform innovation, and ensuring alignment with ITIL best practices and enterprise goals. Key Responsibilities: Platform Architecture & Strategy Lead the...
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ServiceNow ITSM Technical Lead
2 days ago
Bengaluru, India N2S.Global Full timeJob Summary: We are looking for a seasoned ServiceNow ITSM Technical Lead to architect, develop, and optimize ITSM solutions on the ServiceNow platform. This role involves leading technical teams, driving platform innovation, and ensuring alignment with ITIL best practices and enterprise goals. Key Responsibilities: Platform Architecture & Strategy Lead the...
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ServiceNow ITSM Technical Lead
9 hours ago
Bengaluru, India N2S.Global Full timeJob Summary: We are looking for a seasoned ServiceNow ITSM Technical Lead to architect, develop, and optimize ITSM solutions on the ServiceNow platform. This role involves leading technical teams, driving platform innovation, and ensuring alignment with ITIL best practices and enterprise goals. Key Responsibilities: Platform Architecture & Strategy Lead the...
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ServiceNow ITSM Technical Lead
2 days ago
Bengaluru, India N2S.Global Full timeJob Summary:We are looking for a seasoned ServiceNow ITSM Technical Lead to architect, develop, and optimize ITSM solutions on the ServiceNow platform. This role involves leading technical teams, driving platform innovation, and ensuring alignment with ITIL best practices and enterprise goals.Key Responsibilities:Platform Architecture & StrategyLead the...
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ServiceNow ITSM Technical Lead
3 days ago
Bengaluru, Karnataka, India N2S Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Summary:We are looking for a seasoned ServiceNow ITSM Technical Lead to architect, develop, and optimize ITSM solutions on the ServiceNow platform. This role involves leading technical teams, driving platform innovation, and ensuring alignment with ITIL best practices and enterprise goals.Key Responsibilities:Platform Architecture & StrategyLead the...
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Bengaluru, India N2S.Global Full timeJob Summary: We are looking for a seasoned ServiceNow ITSM Technical Lead to architect, develop, and optimize ITSM solutions on the ServiceNow platform. This role involves leading technical teams, driving platform innovation, and ensuring alignment with ITIL best practices and enterprise goals. Key Responsibilities: Platform Architecture & Strategy - Lead...
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Servicenow ITSM Developer
3 days ago
Bengaluru, Karnataka, India Technozis Full time ₹ 20,00,000 - ₹ 25,00,000 per yearResponsibilities:Lead the Development Team Lead, mentor, build and guide a team of ServiceNow developers.Architect and Design Solutions Design and architect technical solutions for the migration and enhancement of 20 ServiceNow instances.Manage Integrations Oversee development and management of integrations with key enterprise systems, including SAP,...
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ServiceNow ITSM
3 days ago
Bengaluru, Chennai, Hyderabad, India Fujitsu Full time ₹ 6,00,000 - ₹ 18,00,000 per yearJob Role: Technical ConsultantShift: India Shift (08:00 am to 05:00 pm)Work Mode: HybridRelevant Exp: 5+ yrsJob Description:We are looking for a ServiceNow ITSM and Integration Specialist to identify, design and deliver larger or more complex architectures, strategies and specific solutions through the ServiceNow platform. The role holder willIn-depth...
