Accommodation Revenue Specialist

Job Designation: Central Revenue ManagerLocation: Ahmedabad, GujaratResponsibilities:1. Central Reservations - To handle all room reservations over digital media (Telephonic, WhatsApp etc.) for the Company - To understand and pass on the Company’s accommodation policy on reservations and cancellations - To attend reservation enquiry calls and analyze market status to suggest necessary changes - To get feedback on customer stays after their checkouts - To lead the team of Central Reservation Executives and monitor their performance - To raise and close any concerns raised by the customers during their stay - To sell the Jungle Passes to prospective customers - To handle reservations of Villa & Hotel categories of the Company offerings - To handle any other business related to reservations as and when required2. OTA Management - To assist in listing new properties on different OTAs - To handle external systems like channel manager, web booking engines, rate comparison tools, online travel agents’ extranets etc - To conduct pricing analytics on regular basis for each business location and suggest price ranges - To perform competitive analysis for each location and suggest modifications in our listings - To provide suggestions for revenue generation and maximization - To co-ordinate with the channel manager, software vendors for any availability, rate or booking integration issues - To assist work towards revenue maximization on every front3. Central Operations - Conduct regular meetings with the property managers as a part of quality check - Monitor and maintain inventory management process and the execution of the same - Coordinate with other departments to maintain sync between all the members of a property - Monitor and guide the ground staff for regular check-ups on repair & maintenance issues - Implement the Company policies at the ground level to create a conducive work environment - Assist the HR department as and when required to resolve conflicts of the ground staff - Innovate and suggest new ideas and methods to improve the existing operational processes - Operate and guide other employees for Point-of-Sale (POS) system for F&B orders - To create daily MIS reports and submit them to the reporting managerQualifications & Desired Skills: - A bachelor's degree in hospitality management - Operational management experience - Ability to interpret and analyze consumer behavior - Fluency in computer operations, Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) - Tele-calling, tele sales experience - Strong communication & customer service - Proficiency in PMS & OTA platforms - Accuracy & attention to detail - Sales & upselling skills - Multitasking & time management - Problem-solving & coordination - Basic accounting & billing knowledgeSalary & Benefits: INR 35,000 to INR 40,000 p.M. + % incentives on reservations secured & Jungle Passes soldContact Person: Dipjyoti BrahmaContact Number: +91 63526 41676