Lead Account Strategist
7 days ago
Job Title- Senior Account Manager Department: Client Servicing / Account ManagementPreferred Location: Mumbai and Delhi NCRThe Senior Account Manager (SAM) acts as the strategic bridge between the client and internal teams. This role demands strong brand ownership, cross-functional leadership, and a deep understanding of digital marketing ecosystems. The SAM will lead brand strategy execution, oversee creative and content quality, ensure timely deliverables, and drive measurable business outcomes for clients.Key Responsibilities1. Brand Strategy & Monthly PlanningLead monthly content and campaign planning aligned with each brand’s objectives, tone, and marketing calendar.Translate client briefs into actionable strategies and guide internal teams with clear direction.Ensure all planned activities are within defined scope and brand identity.Review and analyze campaign performance - amplify what works, rework or drop what doesn’t.Proactively recommend innovative ideas to improve engagement and ROI.2. Creative Quality & Brand ConsistencyReview all outgoing content and creatives to ensure alignment with:Brand guidelines (logo, typography, color palette)Conceptual integrity and factual accuracySpelling, grammar, and overall presentationEnsure that every deliverable reflects the latest client feedback and past learnings.Maintain high creative standards across formats (static, video, reels, blogs, etc.).3. Client Relationship ManagementServe as the primary point of contact for assigned clients, building trust and long-term partnerships.Translate client requirements into internal briefs and ensure timely delivery.Anticipate client needs, address concerns proactively, and ensure client satisfaction.Participate in review meetings and present performance reports with actionable insights.4. Feedback Tracking & Process OptimizationMaintain a structured feedback tracker with date-wise entries, summaries, and action status.Use the tracker to guide internal reviews and prevent repetitive errors.Contribute to building and refining SOPs for content creation, QC, and campaign delivery.5. Team Coordination & Quality ControlCollaborate with creative, content, ORM, and strategy teams to ensure seamless workflow.Conduct pre-delivery checks on all client-facing assets.Manage project timelines, task ownership, and cross-department alignment.Ensure timely and transparent communication across all stakeholders.6. Market & Performance InsightsMonitor competitor activity and emerging industry trends for actionable intelligence.Leverage analytics to evaluate performance metrics and recommend optimizations.Strive for zero-error delivery across all client and internal outputs.Desired Skills & Experience5-8 years of experience in account management or client servicing within a digital or integrated marketing agency.Strong understanding of digital platforms (Meta, Google, YouTube, TikTok, LinkedIn, etc.) and content formats.Exceptional attention to detail and creative judgment.Excellent communication, presentation, and leadership skills.Proficiency in project management tools (e.G., ClickUp) and analytics dashboards.Ability to manage multiple brands simultaneously under tight deadlines.Key AttributesStrategic thinker with an eye for creative detailProactive problem solver and decision-makerStrong interpersonal and leadership abilitiesData-driven, organized, and process-oriented
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Account Strategist
1 week ago
Delhi Division, India Humour Me Full timeAbout UsHumour Me is a creative agency that is built for the here and now. We’re a contemporary creative services and content marketing agency with an expertise in driving relevance for our clients and delivering high impact business results. The independently-owned agency was founded in 2012 and has its office in the capital city of the country. Humour Me...
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Account Strategist
1 week ago
delhi, India Humour Me Full timeAbout UsHumour Me is a creative agency that is built for the here and now. We're a contemporary creative services and content marketing agency with an expertise in driving relevance for our clients and delivering high impact business results. The independently-owned agency was founded in 2012 and has its office in the capital city of the country. Humour Me...
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Account Strategist
1 week ago
Delhi, India Humour Me Full timeAbout Us Humour Me is a creative agency that is built for the here and now. We’re a contemporary creative services and content marketing agency with an expertise in driving relevance for our clients and delivering high impact business results. The independently-owned agency was founded in 2012 and has its office in the capital city of the country. Humour...
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Account Strategist
1 week ago
delhi, India Humour Me Full timeAbout UsHumour Me is a creative agency that is built for the here and now. We’re a contemporary creative services and content marketing agency with an expertise in driving relevance for our clients and delivering high impact business results. The independently-owned agency was founded in 2012 and has its office in the capital city of the country. Humour Me...
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Account Strategist
1 week ago
Delhi, India Humour Me Full timeAbout UsHumour Me is a creative agency that is built for the here and now. We’re a contemporary creative services and content marketing agency with an expertise in driving relevance for our clients and delivering high impact business results. The independently-owned agency was founded in 2012 and has its office in the capital city of the country. Humour Me...
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1 week ago
Delhi, India Humour Me Full timeAbout Us Humour Me is a creative agency that is built for the here and now. We’re a contemporary creative services and content marketing agency with an expertise in driving relevance for our clients and delivering high impact business results. The independently-owned agency was founded in 2012 and has its office in the capital city of the country. Humour...
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New Delhi, India Humour Me Full timeAbout UsHumour Me is a creative agency that is built for the here and now. We’re a contemporary creative services and content marketing agency with an expertise in driving relevance for our clients and delivering high impact business results. The independently-owned agency was founded in 2012 and has its office in the capital city of the country. Humour Me...
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Account Strategist
1 week ago
Delhi, India, India Humour Me Full timeAbout UsHumour Me is a creative agency that is built for the here and now. We’re a contemporary creative services and content marketing agency with an expertise in driving relevance for our clients and delivering high impact business results. The independently-owned agency was founded in 2012 and has its office in the capital city of the country. Humour Me...
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