Customer Care Executive
6 days ago
Customer Care ExecutivePosition: Customer Care Executive Location: K-Innovative Experience: 1–3 years (Experience in BPO or tech support preferred) Qualification: Bachelor’s degree in any fieldRole OverviewWe are seeking a highly empathetic, articulate, and dedicated Customer Care Executive (CCE) to serve as the primary point of contact for our customers. The ideal candidate will handle inquiries, resolve issues, and provide comprehensive information about our products and services, ensuring exceptional customer satisfaction and loyalty.Key ResponsibilitiesRespond promptly and professionally to customer inquiries across multiple channels, including phone, email, and live chat.Diagnose, troubleshoot, and resolve customer issues related to products, billing, and technical concerns effectively and efficiently.Provide accurate, valid, and complete information by using the right methods and tools.Document all customer interactions, transactions, and feedback accurately in the CRM system.Handle and escalate complex or unresolved issues to the appropriate internal teams (e.g., Tier 2 Support, Billing) and monitor until resolution.Maintain a high level of first-call resolution (FCR) and achieve individual customer satisfaction (CSAT) targets.Identify opportunities to upsell or cross-sell products/services when appropriate and beneficial to the customer.Adhere strictly to company policies, quality standards, and communication protocols.Gather and submit customer feedback to management to help improve service and product offerings.Qualifications & Skills1–3 years of proven experience in a customer service, call center, or client-facing role.Exceptional verbal and written communication skills with strong telephone etiquette.Proven active listening and empathy skills, with the ability to handle stressful situations calmly.Strong problem-solving and analytical abilities to diagnose and resolve complex customer issues.Ability to multitask, prioritize, and manage time effectively in a target-driven environment.Proficiency in using CRM software (e.g., Zendesk, Salesforce) and MS Office Suite.Basic technical aptitude to understand and explain product features and troubleshoot simple issues.
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Customer Care Executive
2 weeks ago
Lingampally, Hyderabad, Telangana, India CARE-NEXGEN SERVICES PRIVATE LIMITED Full time ₹ 1,50,000 - ₹ 3,00,000 per yearAbout the RoleWe are looking for a Customer Care Executive (Female) who can handle client calls, coordinate with the internal team, and ensure a smooth customer experience. This is a great opportunity for freshers who want to start their career in customer service and communication.Key ResponsibilitiesHandle inbound and outbound customer calls politely and...
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Customer Care Executive
1 day ago
Hyderabad, India Goldsikka Full timeJob Summary: As a Customer Care Executive at Goldsikka, a distinguished gold company, you will be a key member of our customer care team, dedicated to providing exceptional service to our clients. Your role involves addressing inquiries, resolving concerns, and ensuring a positive customer experience. We are seeking a proactive and customer-focused...
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Customer Care Executive
6 days ago
Hyderabad, India K-Innovative Hub Pvt Ltd Full timeCustomer Care Executive Position: Customer Care Executive Location: K-Innovative Experience: 1–3 years (Experience in BPO or tech support preferred) Qualification: Bachelor’s degree in any field Role Overview We are seeking a highly empathetic, articulate, and dedicated Customer Care Executive (CCE) to serve as the primary point of contact for our...
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Customer Care Executive
6 days ago
Hyderabad, India K-Innovative Hub Pvt Ltd Full timeCustomer Care Executive Position: Customer Care Executive Location: K-Innovative Experience: 1–3 years (Experience in BPO or tech support preferred) Qualification: Bachelor’s degree in any field Role Overview We are seeking a highly empathetic, articulate, and dedicated Customer Care Executive (CCE) to serve as the primary point of contact for our...
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Customer Care Executive
6 days ago
Hyderabad, India K-Innovative Hub Pvt Ltd Full timeCustomer Care Executive Position: Customer Care Executive Location: K-Innovative Experience: 1–3 years (Experience in BPO or tech support preferred) Qualification: Bachelor’s degree in any field Role Overview We are seeking a highly empathetic, articulate, and dedicated Customer Care Executive (CCE) to serve as the primary point of contact for our...
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Customer Care Executive
6 days ago
Hyderabad, India K-Innovative Hub Pvt Ltd Full timeCustomer Care ExecutivePosition: Customer Care Executive Location: K-Innovative Experience: 1–3 years (Experience in BPO or tech support preferred) Qualification: Bachelor’s degree in any fieldRole OverviewWe are seeking a highly empathetic, articulate, and dedicated Customer Care Executive (CCE) to serve as the primary point of contact for our...
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Customer Care Executive
6 days ago
hyderabad, India K-Innovative Hub Pvt Ltd Full timeCustomer Care ExecutivePosition: Customer Care Executive Location: K-Innovative Experience: 1–3 years (Experience in BPO or tech support preferred) Qualification: Bachelor’s degree in any fieldRole OverviewWe are seeking a highly empathetic, articulate, and dedicated Customer Care Executive (CCE) to serve as the primary point of contact for our...
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Customer Care Executive
2 days ago
Hyderabad, India Code-Zens Technology Full timeCompany Description Code-Zens Technology specializes in offering innovative managed IT services to help businesses streamline their operations and focus on their core objectives. We are excited to announce that Code-Zens Technology is hiring for the role of Customer Care Executive! If you’re looking to kick-start or grow your career in customer service,...
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Customer Care Executive
2 days ago
Hyderabad, India Code-Zens Technology Full timeCompany Description Code-Zens Technology specializes in offering innovative managed IT services to help businesses streamline their operations and focus on their core objectives. We are excited to announce that Code-Zens Technology is hiring for the role of Customer Care Executive! If you're looking to kick-start or grow your career in customer service, this...
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Customer Care Executive
21 hours ago
hyderabad, India Code-Zens Technology Full timeCompany Description Code-Zens Technology specializes in offering innovative managed IT services to help businesses streamline their operations and focus on their core objectives. We are excited to announce that Code-Zens Technology is hiring for the role of Customer Care Executive! If you’re looking to kick-start or grow your career in customer service,...
