AR Caller

We are seeking an experienced AR Caller with a strong background in Oncology billing and collections. The ideal candidate should have at least 3 years of AR calling experience specifically in oncology, excellent communication skills, and the ability to handle complex claim resolutions while ensuring compliance with industry standards.

Key Responsibilities:

• Contact insurance companies to follow up on oncology-related claims and resolve outstanding accounts receivable.
• Review and analyze denied or underpaid oncology claims and take corrective actions.
• Ensure timely follow-up on unpaid claims, resubmissions, and appeals.
• Collaborate with billing, coding, and clinical teams to address claim discrepancies.
• Maintain accurate documentation of all calls, claim status, and resolutions.
• Meet daily/weekly productivity and quality targets as per standards.
• Ensure compliance with HIPAA and healthcare regulations at all times.

Required Qualifications & Skills:

• 3+ years of AR calling experience in US healthcare.
• Minimum 3 years of experience in Oncology billing & AR processes.
• Strong understanding of oncology-specific coding, modifiers, and payer guidelines.
• Excellent verbal and written communication skills with the ability to handle difficult conversations professionally.
• Knowledge of EOBs, remittance advice, and claims adjudication process.
• Ability to work independently in a remote setting and meet deadlines.
• Proficiency with healthcare billing software and MS Office tools.