AM/SE – Software SAP

About the Company -Established in 1989, Rollick is today, amongst the largest manufacturers of frozen dessert in Eastern India, with state of the art manufacturing units in Kolkata . It has a fast growing network of over 500 distributors across the region. Rollick's product range includes a variety of ready to eat cups, sticks, cones, take home tubs and bulk packs. These products are available in more than 20,000 retail outlets and 600 pushcarts.

Rollick has a unique range of products catering to all tastes and preferences. Selling within a price range of Rs 5-50 for a single consumption pack, the aim is to be affordable by all.

Today, Rollick is present in 15 states and has plans to soon be available pan India.

website :

KOLKATA -Salt lake Sec V

CTC 5lpa

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Role Summary

The AM/SE - Software is responsible for overseeing software development projects like SAP within the organization. This role ensures efficient software development processes while maintaining high-quality standards and adhering to project timelines. The AM/SE - Software plays a key role in optimizing development workflows, managing resources, and contributing to the overall efficiency of the software development lifecycle. The role requires minimal travel for business purposes.

Job Responsibilities

• Coordination & Process Optimization:
• Coordinate with cross-functional teams to define project scope, objectives, and deliverables.
• Identify process improvement opportunities and system enhancements.
• Software Implementation & Application (SAP):
• Assist in deploying new software or system upgrades across departments.
• Manage and maintain the overall SAP landscape SAP B1.
• Oversee day-to-day operations of SAP applications, ensuring system stability and performance.
• Coordinate SAP feature adoption, utilisation of SAP, patches, and enhancement end to end implementations.
• Training the users of the use of the software.
• System Integration:
• Assist in integrating new software solutions to meet business requirements.
• Enhance existing systems to improve efficiency and user experience.
• Software Maintenance & Support:
• Ensure smooth functioning of software applications.
• Identify and resolve technical issues swiftly to minimize downtime.
• Monitor systems for performance and troubleshoot problems.
• Data Security & Compliance:
• Ensure software applications adhere to data security protocols.
• Assist in implementing compliance measures for data protection and regulatory standards.
• Vendor Management:
• Coordinate with external vendors for software procurement, upgrades, and maintenance.
• Negotiate service agreements, ensuring vendors meet performance standards and deadlines.
• Monitor vendor performance to ensure software solutions align with operational needs.
• Technical Documentation and Reporting:
• Maintain detailed documentation of software designs, specifications, and development processes, creating a reliable knowledge base for the team.
• Prepare and present comprehensive project status reports, covering progress, risks, and mitigation strategies for stakeholders and management.
• MIS Management:
• Develop, maintain, and analyse relevant reports to ensure accurate and timely reporting, supporting data-driven decision-making across the department.
• Budget Management:
• Ensure efficient planning, allocation, and utilization of resources within the approved budget while monitoring expenses to achieve financial targets and cost-effectiveness.

External Interfaces

Internal Interfaces

• Software vendors
• IT Service providers
• IT Team
• Production Team
• Finance Team
• Sales Team

Job Requirements

Educational Qualification and Experience

• Bachelor's degree in Computer Science, IT, or related field.
• Minimum 4-6 years of experience in software development, implementation, or IT support.
• SAP Certification in relevant module(s)

Competencies

Technical

• Software Development Lifecycle Management (SDLC)
• In-depth knowledge of one or more SAP modules (e.g., FI/CO, MM, SD, PP,QM).
• Project Management and Resource Allocation
• Quality Assurance and Testing
• Workflow Optimization and Agile Methodologies
• Technical Documentation and Reporting

Behavioural

• Analytical Thinking and Problem-Solving
• Attention to Detail for Quality Assurance
• Adaptability to Project Needs and Changing Requirements
• Collaboration and Cross-Functional Coordination
• Clear Communication for Project Alignment
• Time Management and Prioritization
• Accountability and Reliability in Project Delivery

KRA & KPI

• Project Delivery Timeliness
• On-time delivery rate for software.
• Quality of Software Releases
• Ensure minimal bugs and high-quality standards of developed software.
• Software Integration & Updates
• Integrate new software or updates within timelines, minimizing disruption.
• Coordinate vendor upgrades and ensure system compatibility.
• Support & Troubleshooting
• Resolve software issues promptly to minimize operational downtime.
• Provide support to production teams to maintain efficiency.
• SLA Maintenance.
• Data Management & Reporting
• Capture data accurately for daily, weekly, and monthly reports.
• Perform regular audits and backups to preserve data integrity.