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Sr. TRC Field Ops Mgr., Transportation Risk and Compliance

1 month ago

Bengaluru, Karnataka, India ADCI - Haryana Full time
Amazon is the most customer-centric company on Earth. We need exceptionally talented, customer-centric, bright, and driven people. We are looking for an organized self-starter to join the Transportation Risk and Compliance (TRC) team at Amazon. This position will be based out of an Amazon corporate office, and requires the ability to travel periodically.

Amazon Transportation Services (ATS) have built world-class Last Mile operations, which rely on an exceptional pool of carriers who work relentlessly to meet our customers' expectations. TRC partners with ATS to provide them with risk intelligence and compliance monitoring services, fine-tuned at country and transportation program level. With this in mind, TRC is looking for a high-judgment individual to join us as a Sr. Audit & Compliance Manager to assess Amazon Carrier partners' compliance against contractual and legal requirements, and drive a compliance culture both internally and externally.

We are looking for an individual with strong audit experience, preferably in transport, who can apply their expertise to; 1) conduct thorough carrier assessments across different business models, 2) identify compliance, regulatory and reputational risks at carrier and control level, and propose risk-mitigation solutions, and 3) deliver detailed finding and recommendation reports for both carriers and business teams (e.g., Legal, Last Mile Operations Management, etc.). The successful candidate will need exceptional investigation and attention to details aptitudes, as well as strong data-driven mindset and capabilities, and also excellent soft skills for building trustworthy relationships with stakeholders and carriers. Lastly, the successful candidate will display good team spirit and autonomy.

Key job responsibilities

•Assess Amazon Last Mile Carriers, to verify that they operate compliantly with contractual, legal, and regulatory requirements

•Provide precise assessment reports to carriers, with clear finding details, and actionable short/mid/long-term corrective and preventative action suggestions, thus helping them achieve and maintain compliance requirements

•Provide thorough finding and recommendation reports to senior management and business partners

•Investigate suspicious carrier activity and behavior that could pose a risk to Amazon, our customers, or the society at large.

•Meet individual and team goals with the highest standards and diligence

•Achieve assessment productivity and quality standards

•Lead and/or participate in special projects and/or assignments as necessary

BASIC QUALIFICATIONS

- 6+ years of compliance, audit or risk management experience
- Knowledge of Microsoft Office products and applications at an advanced level
- Bachelor's degree or equivalent

PREFERRED QUALIFICATIONS

- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- Master's degree or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers.