Integration Engineer – Microsoft Dynamics AX/AIF Specialist

About Sutra AI

Sutra AI is a groundbreaking AI business transformation platform designed specifically for Business Builders. Unlike platforms built for AI developers or enterprises with deep pockets, Sutra AI delivers immediate business results for mid-market businesses without requiring AI expertise.

Developed over 3 years, Sutra AI is a patent-pending "Data to Value" AI SaaS platform that helps businesses identify and execute AI use cases to enhance:

• Operational efficiency
• Customer experience
• Revenue growth
• Profitability
• Innovation
• Risk reduction

We are on a mission to empower businesses with AI that works for them, not the other way around.

Position Overview

We are seeking an experienced Integration Engineer – AX/AIF Specialist to join our AI Solutions Delivery team. This role will focus on Microsoft Dynamics AX 2009 Application Integration Framework (AIF) implementations, ensuring seamless integrations between Sutra AI's platform, customer ERP systems, and third-party applications.

Your work will directly influence Time-to-Value (TTV) and overall customer success outcomes.

Key Responsibilities

1. Primary Integration Development (40%)

• Design, develop, and implement AIF-based integrations between AX 2009 and external systems (AI platforms, POS, 3rd-party apps).
• Configure and customize AIF document services (Customer, Sales Order, Inventory) and build custom services when needed.
• Implement both synchronous (web service) and asynchronous (file-based, MSMQ) integration patterns.
• Create transformation pipelines for complex data mapping and logic.
• Optimize integration performance (bulk processing, caching, query optimization).

2. Technical Implementation (25%)

• Configure AIF infrastructure (endpoints, channels, transport adapters, batch jobs).
• Implement secure integration with authentication/authorization.
• Develop custom X++ code for business logic and validation.
• Build reusable integration components and frameworks.
• Ensure resilient integrations with retry logic, error handling, and circuit breaker patterns.

3. Customer Project Delivery (20%)

• Collaborate with Solution Architects to translate requirements into integration specs.
• Lead technical workshops with customer teams.
• Support Agile/sprint delivery methodology, aligning milestones with project timelines.
• Work directly with customers during implementation and go-live.
• Provide technical expertise during presales scoping.

4. Testing & Quality Assurance (10%)

• Develop and execute test cases (positive, negative, edge scenarios).
• Conduct unit, integration, UAT, and performance testing.
• Validate data integrity and accuracy.
• Leverage automated testing tools (SoapUI, Postman).

5. Documentation & Support (5%)

• Prepare integration specs, API docs, deployment guides, and runbooks.
• Provide troubleshooting documentation and support knowledge transfer.
• Maintain architecture diagrams and best practices.

Required Technical Skills

Core AX/AIF Expertise

• 3+ years of hands-on AX 2009 AIF development/configuration.
• Strong understanding of AIF service layer and transformation pipelines.
• Proficiency in X++ customizations.
• Experience with synchronous (WCF/SOAP) and asynchronous (File/MSMQ) integrations.
• Knowledge of AX security and RBAC.

Integration Technologies

• Web Services: SOAP, REST, WCF, XML, XSD, WSDL.
• Protocols: HTTP/HTTPS, FTP/SFTP, MSMQ.
• Tools: SoapUI, Postman, Fiddler, Visual Studio.
• Scripting: PowerShell, C#/.NET.

Development & Data Management

• Strong SQL and query optimization.
• Experience with ETL concepts, data mapping, cleansing, and transformation.
• Familiarity with enterprise integration patterns (EIP).
• Batch processing and job scheduling.

Preferred Qualifications

• Experience with Microsoft BizTalk Server, MuleSoft, or Azure Logic Apps.
• Familiarity with AI/ML integration patterns and API consumption.
• Cloud integration (Azure, AWS) and PowerBI/reporting integration.
• ERP exposure beyond AX (D365, SAP, Oracle).
• Industry experience in restaurant, retail, manufacturing, or supply chain integrations.
• Certifications: Dynamics, Azure Integration, MuleSoft Developer (nice to have).

Soft Skills & Competencies

• Excellent verbal & written communication.
• Ability to explain technical concepts in business terms.
• Strong troubleshooting, debugging, and problem-solving mindset.
• Agile/sprint delivery experience.
• Customer-focused with professionalism under pressure.
• Strong collaboration across cross-functional teams.

Education & Experience

• Minimum: Bachelor's degree in CS/IT/Engineering (or equivalent practical experience).
• Preferred: Master's degree or relevant certifications.
• 3–5 years of integration experience (2+ years in AX AIF).
• Track record of delivering enterprise integrations.

Performance Metrics & KPIs

• On-time delivery of integration milestones.
• Integration development velocity and quality.
• System uptime, reliability, and performance benchmarks.
• Customer satisfaction (CSAT) and successful go-lives.
• Contribution to reusable components, documentation, and best practices.

Work Environment & Conditions

• Location: Remote (Bhopal preferred).
• Arrangement: Hybrid flexibility; occasional on-call support.
• Team Structure: Work in delivery pods with Solution Architects, AI/ML Specialists, and Customer Success Engineers.
• Collaboration: Cross-time-zone and global team environment.

Application Requirements

Must submit (if shortlisted):

• Updated resume highlighting AX/AIF experience.
• Cover letter describing interest in AI-driven integration.
• Portfolio/case studies of prior integrations.
• References from previous projects.

Nice to have:

• GitHub/code samples.
• Blog posts, technical articles.
• Certifications, architecture diagrams.