General Manager

Job Description – General Manager (HR, IR, Training & Administration)

Job Title: GM – HR, IR, Training & Administration Department: HR & Admin

Reports to: Sr.GM & VP – HR Team: DGM (1), AGM (2), Manager (2), HR staff (6-10)

Total: ~20

Location: Multiple Plant Sites (Dahej, Ankleshwar, Panoli, Head office)

Grade/Level: Management

Purpose of the Role

The role ensures effective people management strategies across all units, focusing on:

- Industrial harmony and smooth site operations

- Long-term wage settlements, dispute resolution, and legal compliance

- Talent acquisition, retention, and development

- Employee satisfaction, engagement, and morale

- Driving certifications, audits, and sustainability initiatives in collaboration with GM–EHS

Key Responsibilities

Industrial Relations & Compliance

• Maintain industrial peace and harmony across all units.

• Lead three-year long-term wage settlement negotiations with Labour Unions.

• Resolve critical union-related issues through dialogue and structured engagement.

• Liaise with labour authorities (Labour Office, DISH, PF, ESIC, SDM, Mamlatdar, etc.) to ensure compliance.

• Coordinate closely with senior advocates and attend all labour court, industrial tribunal, and High Court matters under Industrial Disputes Act, Bonus Act, Workmen Compensation Act, and related laws.

• Monitor compliance through Legatrix and internal audits.

Talent Acquisition & Retention

• Manage manpower planning, recruitment, and timely replacements.

• Conduct campus drives, walk-ins, and portal-based hiring.

• Ensure succession planning for critical positions.

• Monitor KRAs/KPIs and performance appraisals.

• Drive employee engagement and retention strategies.

HR Operations & Administration

• Implement and review HR policies, SOPs, and propose improvements to Corporate HR.

• Ensure timely payroll, wages, and statutory remittances (PF, ESIC, PT, Welfare Fund).

• Oversee security, housekeeping, and medical services (including health checkups).

• Maintain accurate employee records, induction, and exit formalities.

Training & Development

• Design and monitor training programs as per calendar.

• Conduct awareness and skill development programs for employees.

• Increase training hours and ensure cost-effective initiatives.

• Facilitate training on Human Rights, Business Ethics Codes, and Responsible Care principles.

• Track training effectiveness and impact on performance.

Certifications, Sustainability & Audits

• Drive and monitor Responsible Care – Security Code 7 implementation and audits.

• Ensure HR’s role in ISO 13001:2016, EcoVadis, and Sustainability assessments.

• Prepare and submit Quarterly Safety & HR MIS jointly with EHS.

• Support statutory HR audits and ensure closure of non-conformities.

• Promote and document compliance with international standards on labour practices, human rights, and workplace ethics

Key Performance Indicators (KPIs)

• Industrial Relations: Successful completion of 3-year wage settlements; Timely resolution of union issues; Effective legal case handling; No major IR-related disruptions.

• Certifications & Sustainability: Successful completion of Responsible Care (Security Code 7) audits; ISO 13001, EcoVadis, Sustainability ratings – improved scores year-on-year; Timely submission of Quarterly Safety & HR MIS with GM–EHS; 100% statutory HR audit compliance.

• Talent Acquisition: Recruitment cycle time, cost per hire, attrition levels, succession planning.

• Training & Awareness: Training calendar adherence, coverage of Human Rights & Business Codes, employee satisfaction.

• Operational Support: Positive plant feedback, cost control, zero major audit noncompliances.