Financial Analyst, Customer Experience and Business Trends
2 weeks ago
Key job responsibilities
The person in this position will:
• Discover, track, and evaluate global industry trends
• Perform in-depth analysis of financial and other business performance data, marketplace trends and competitive forces to understand financial, business, operational, or customer implications
• Translate complex or ambiguous business problem statements into analysis requirements, design custom financial and strategic studies
• Partner with various finance verticals to ensure procedures and controls are routinely applied whist performing accounting and operation
• Measuring and monitoring of metrics for new business initiatives
• Develop understanding of Amazon financial metrics, strategy, and long-term thinking to guide recommendations for improvements
• Develop processes, reports, or tools that can scale, automate, or improve financial insights
• Ensure appropriate financial policies, procedures, and internal controls are in place, documented, and operating as intended
• Write, debug SQL queries and highlight issues and resolve them timely
A day in the life
An ideal candidate should have the ability to work closely with cross functional teams to effectively ideate, prioritize and execute improvement programs based on team and customer needs. The individual must be self-driven and have the capability and confidence to interface effectively with senior leaders and multiple stakeholders across geographies. You will need to thrive and deliver results in a highly ambiguous, fast-paced, dynamic business environment.
About the team
Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understand and improve customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).
Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team made up of diverse set of profiles, skills, and backgrounds - including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.
BASIC QUALIFICATIONS
- 2+ years of building financial and operational reports/data sets that inform business decision-making experience- 2+ years of applying key financial performance indicators (KPIs) to analyses experience
- Experience using data to influence business decisions
PREFERRED QUALIFICATIONS
- 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Experience summarizing and communicating important data
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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