French Language Expert

1 day ago

Pune, India People Prime Worldwide Full time

Location : Mumbai / Pune Job Description Global L2 Support French Language Expert Position Title Global L2 Support French Language Expert Experience Level Expert 7 Years Location Global RemoteOnsite Department IT Service Delivery Global Support Role Summary The Global L2 French Language Expert will provide endtoend Level 2 technical and language support to international users ensuring accurate translation effective communication and resolution of incidents in the Frenchspeaking regions The candidate must possess strong technical acumen nativelevel fluency in French and excellent English communication skills Key Responsibilities Provide advanced L2 technical support for global business applications systems and infrastructure Translate complex technical documentation incident reports and user communication from English to French and vice versa Engage with Frenchspeaking clients to diagnose troubleshoot and resolve technical issues Collaborate with L3 teams for escalations requiring deep technical intervention Ensure language accuracy and cultural alignment in all French communications Support process documentation and knowledge base creation in both English and French Conduct root cause analysis and share technical insights to prevent recurring issues Coordinate with global support teams to maintain consistency in ticket resolution and service levels Review translated materials for tone clarity and business appropriateness Participate in training sessions audits and crossfunctional improvement initiatives Qualifications Bachelors Degree in Computer Science Information Technology or related field Professional fluency in French C1C2 level and English mandatory 7 years in technical support L2 operations or translation in IT service environments Strong analytical and problemsolving skills with ITIL process knowledge Proficiency in using ticketing systems like ServiceNow Remedy or JIRA

  • French Language Expert

    1 day ago

    Pune, India People Prime Worldwide Full time

    Location : Mumbai / Pune Job Description Global L2 Support French Language Expert Position Title Global L2 Support French Language Expert Experience Level Expert 7 Years Location Global RemoteOnsite Department IT Service Delivery Global Support Role Summary The Global L2 French Language Expert will provide endtoend Level 2 technical and language support to...

  • French Language Expert

    2 days ago

    Pune, India People Prime Worldwide Full time

    Location : Mumbai / Pune Job Description Global L2 Support French Language Expert Position Title Global L2 Support French Language Expert Experience Level Expert 7 Years Location Global RemoteOnsite Department IT Service Delivery Global Support Role Summary The Global L2 French Language Expert will provide endtoend Level 2 technical and language support to...

  • French Language Expert

    22 hours ago

    Pune, India People Prime Worldwide Full time

    Location : Mumbai / Pune Job Description Global L2 Support French Language Expert Position Title Global L2 Support French Language Expert Experience Level Expert 7 Years Location Global RemoteOnsite Department IT Service Delivery Global Support Role Summary The Global L2 French Language Expert will provide endtoend Level 2 technical and language support to...

  • French Language Expert

    3 days ago

    Pune, India People Prime Worldwide Full time

    Location : Mumbai / PuneJob Description Global L2 Support French Language ExpertPosition Title Global L2 Support French Language ExpertExperience Level Expert 7 YearsLocation Global RemoteOnsiteDepartment IT Service Delivery Global SupportRole SummaryThe Global L2 French Language Expert will provide endtoend Level 2 technical and language support to...

  • French Language Expert

    3 days ago

    pune, India People Prime Worldwide Full time

    Location : Mumbai / PuneJob Description Global L2 Support French Language ExpertPosition Title Global L2 Support French Language ExpertExperience Level Expert 7 YearsLocation Global RemoteOnsiteDepartment IT Service Delivery Global SupportRole SummaryThe Global L2 French Language Expert will provide endtoend Level 2 technical and language support to...

  • French Language Expert

    2 days ago

    Pune, India People Prime Worldwide Full time

    Location : Mumbai / PuneJob Description Global L2 Support French Language ExpertPosition Title Global L2 Support French Language ExpertExperience Level Expert 7 YearsLocation Global RemoteOnsiteDepartment IT Service Delivery Global SupportRole SummaryThe Global L2 French Language Expert will provide endtoend Level 2 technical and language support to...

  • French Language Expert

    1 day ago

    Pune, India People Prime Worldwide Full time

    Location : Mumbai / PuneJob Description Global L2 Support French Language ExpertPosition Title Global L2 Support French Language ExpertExperience Level Expert 7 YearsLocation Global RemoteOnsiteDepartment IT Service Delivery Global SupportRole SummaryThe Global L2 French Language Expert will provide endtoend Level 2 technical and language support to...

  • French Language Expert

    22 hours ago

    Pune, India People Prime Worldwide Full time

    Location : Mumbai / PuneJob Description Global L2 Support French Language ExpertPosition Title Global L2 Support French Language ExpertExperience Level Expert 7 YearsLocation Global RemoteOnsiteDepartment IT Service Delivery Global SupportRole SummaryThe Global L2 French Language Expert will provide endtoend Level 2 technical and language support to...

  • French language expert

    5 hours ago

    Pune, India People Prime Worldwide Full time

    Location : Mumbai / PuneJob Description Global L2 Support French Language ExpertPosition Title Global L2 Support French Language ExpertExperience Level Expert 7 YearsLocation Global Remote OnsiteDepartment IT Service Delivery Global SupportRole SummaryThe Global L2 French Language Expert will provide endtoend Level 2 technical and language support to...

  • French Language Expert

    1 day ago

    pune district, India People Prime Worldwide Full time

    Location : Mumbai / Pune Job Description Global L2 Support French Language Expert Position Title Global L2 Support French Language Expert Experience Level Expert 7 Years Location Global RemoteOnsite Department IT Service Delivery Global Support Role Summary The Global L2 French Language Expert will provide endtoend Level 2 technical and language support to...