Customer Care Executive

2 weeks ago


Eluru, India BIBA Fashion Ltd Full time

We are looking for a passionate and experienced Customer Care Executive to join our team in the fashion & apparel industry. The ideal candidate will be responsible for handling voice and email-based customer interactions, with a strong focus on customer retention.

Key Responsibilities:

  • Handle inbound customer calls and emails with a focus on customer satisfaction and retention.
  • Resolve queries related to products, orders, returns, and services in a professional and timely manner.
  • Maintain accurate records of customer interactions using internal systems.



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