HR Manager
3 weeks ago
Roles & Responsibilities:
- Responsible to oversee and manage all client engagements with respect to payroll, post payroll, establishment compliance, statutory requirements and due diligence services
- Manage a team of 3 4 direct reporting employees / account managers handling various client engagements.
- Establish and maintaining cordial relationship with clients and ensure to attend to concerns or feedback.
- Set up, review and enhance the internal work flow management for effective delivery of the client engagements as per the agreed scope.
- Oversee the invoicing process with process associate & accounts team for the clients handled and review of collections
- Ensure all deliverables agreed as per the scope of engagement with various client organizations have been fulfilled including the various statutory compliances
- Identify gaps / areas of improvements, implement and monitor changes for better efficiency & growth.
- Report on team and client-related updates to Reporting manager / Management.
- Explore and capitalize on opportunities for cross-selling and upselling our service offerings.
- Develop and implement strategies and plans to engage clients and enhance their service experience with our organization.
- Perform other duties as assigned.
Requirements
Skills & Competency:
1. Excellent knowledge in HR, Payroll and Statutory compliance.
2. Excellent Interpersonal & Leadership Skills.
3. Good communication skills [English - Written & Spoken compulsory]
4. Working experience on various payroll & compliance software
5. Knowledge sharing and professional insights on HR related queries or updates
Qualification and Work Experience:
- Post Graduate in HR specialization with 10+ years' experience
- Preferably Female candidates with an age group of 30-40 years.
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