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Content Specialist-Math

1 month ago

Salem, Tamil Nadu, India myGwork Full time

This job is with Pearson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Project Lead - The Content Specialist is responsible for the daily functions of one or more hand scoring contracts. This includes actively participating in scheduling and resource planning; developing item-specific training as needed, coordinating with program and project managers to ensure project is ready for active scoring; managing a team of Scoring Directors, Supervisors, and Scorers during active scoring; and performing post-project work and data analysis. Priorities include managing multiple competing deadlines, meeting customer's requirements for quality of scoring, and directing the scoring team. As required by the project, Content Specialists are the primary customer liaison for content at Rangefinding meetings and will be expected to train Scoring Directors to facilitate teams of educators, as well as manage the workflow and client expectations.

Content Expertise - A thorough knowledge of Math and Science state and national standards used for Elementary, Middle, and High School is essential. The Content Specialist is expected to apply their expertise (including knowledge of Science and Math content) throughout multiple parts of the item development and scoring process, including in meetings with clients and educators.

Logistics and Communication - Clear communication to a variety of roles daily is required, which includes communication via chat, email, phone, posted reports, and videoconference meetings. There will also be in-person and virtual interactions with the customer and other educators. A strong ability to work in a team environment, both with the individual project personnel and with other Content Specialists, is required.

Training and Coaching - Content Specialists are expected to mentor and train their Scoring Directors, Supervisors, and Scorers in both the expectations of each of those roles as well as how to perform those duties. Content Specialists must also be able to train, via live training or a pre-recorded module, Science and Math items to a large and varied scorer population. Content Specialists are expected to take initiative with regards to advanced technology and should be able to demonstrate an ability to be forward-thinking and effectively manage change.

Compensation at Pearson is influenced by a wide array of factors including, but not limited to, skill set, level of experience, and specific location. As required by the Colorado, California, Washington State, New York State and New York City laws, the pay range for this position is as follows:

The minimum full-time salary range is between $60,000 - $63,000.

This position is eligible to participate in an annual incentive program, and information on benefits offered is here.

Qualifications

  • Bachelor's degree required; degree in a Math or Science field is strongly preferred. Degrees in other fields may also be considered, preferably with additional coursework in a math and/or science field.
  • Two (2) years assessment industry experience as a Scoring Director or other scoring team lead or equivalent experience, including:
  • Experience leading remote and distributed scoring teams in multiple Science/Math projects.
  • Strong working knowledge of scoring reports and the ability to manage data and drive scoring management decisions.
  • Background in education and knowledge of common scoring industry practices preferred.

Strong leadership abilities, including:

Ability to supervise large groups.

Initiative to seek out better ways of performing required tasks.

Organizational skills, including prioritizing and multi-tasking, and delegating tasks to the correct personnel as needed.

Making sound business decisions under tight deadlines.

Excellent communication skills, including:

Customer service skills, including the ability to develop a strong working relationship with the customer and the scoring team.

Interpersonal communication via email, text chat, video chat, or in person.

Writing skills, including response annotations, scorer and/or content staff training, and documentation of scoring processes and project decisions.

Ability to maintain a confidential work environment.

Strong technology skills, including:

Use of common Microsoft Office applications.

Comfortable with daily use of videoconferencing and chat tools (primarily Microsoft Teams as well as any scoring-specific communication tools).

Ability to learn and adapt to new technology.

Working Conditions

Remote work; must have an environment that is safe and favorable to good working conditions.

Flexible schedule needed; expectation is that most workdays will be 8-5 CST. However, at times the schedule may require early morning/late evening or weekend work due to work in different time zones or project needs.

Occasional travel (5-10%) for customer meetings may be required.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PROFESSIONAL DEVELOPMENT

Organization: Assessment & Qualifications

Schedule: FULL\_TIME

Workplace Type: Remote

Req ID: 18671

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