Senior QA Tester

The purpose of this role is to assess software quality through designing and executing manual and automated test, alongside

leading one of the Test phases, i.e., System Test, System Integration Test, UAT. Responsible for ensuring our products,

application and systems work correctly by providing accurate test evidence.

Working closely with the Test Manager, Scrum Master, Solution Architect, Business Analysis, Software Engineer, Product

owner, to define the test design and execute the tests in line with the Test Strategy, Plan and Test Controls. Responsible

creating and implementing the test plan and outcome report, accurately reporting if the test has met the acceptance criteria and

where it hasn t raising defects, providing clear and accurate evidence to ensure the defect can be resolved within the agreed

SLA s. Working with the Test Manager to own driving continuous improvements, with a quality first mindset to ensure the

optimised number of tests are designed and executed either via an automated or manual test.

Accountable for designing traceable test cases to the requirement, ensuring the test case, expected result and evidence is

captured in the agreed test tool, producing dashboards to meet the stakeholder s requirements.

The Senior QA tester has a deep understanding of the products, applications and interfaces that underpin the end-to-end

business processes.

KEY ACCOUNTABILITIES

Work with business and technology stakeholders to contribute to the test strategy and test plan to deliver specific

business outcomes in line with RSA UK testing framework and meeting audit standards.

Working with the Business Analyse/Product owner to analyse, review and assess user stories/requirements/

specifications and models for test validity and feasibility.

Working with the Test Manager, Scrum Master, Solution Architect, Business Analysis, Software Engineer, Product

Owner to ensure optimised coverage providing test evidence that the requirements are met.

Ensuring all test design and test execution activities are compliant with agreed frameworks (model) and audit standards.

Coaching and advising a team of testers for a particular test phase, ensuring the quality of the outcomes. Act as deputy

for the Test Manager when required.

Working with the engineering and Business Analyse/Product owner to understand test data requirement to satisfy the

test, then prepare and acquire the test data.

Create test design specification and test cases for the system under test, working with the Business subject matter

expertise, Business Analyse/Product owner to seek their feedback.

Responsible for accurately reporting to the Test Manager, Scrum Master, Product Owner, Business SME, if the test has

met the acceptance criteria and where it hasn t raising defects, providing clear and accurate evidence to ensure the

defect can be resolved within the agreed SLA s, giving input for test quality and test risk.

Working with the Test Manager to driving continuous improvements, with a quality first mindset to ensure the optimised

number of tests are designed and executed either via an automated or manual test.

Assure both RSA and 3rd party test design & coverage through peer reviews both informal and form, capturing static

defects and reporting outcomes to the Test Manager. Ensuring the test team adhere to the RSA Test Framework

Execute all automated test using the agreed Test automation framework, performance of test design and test execution

according to defined strategy, test time, schedule, estimate and defined acceptance criteria.

Design tests in the agreed Test Management tool i.e., Zephyr evidencing traceability to user stores in requirements

capture tool i.e., Jira.

ROLE PROFILE

Updating the selected test tool with the outcome for the test and reporting clear, concise and timely test metrics &

dashboards to ensure the Head of Portfolio Delivery, plus the wider delivery team, Solution Architect, Business

Analysis, Software Engineer, Product Owner, are informed of progress and key risks that may impact, time, budget and

quality.

Utilising the test data and tooling & virtualisation strategy, ensuring risks, issues deviation is captured.

Conduct all test phases including System Test, System Integration, User Acceptance, Deployment Verification Tests.

Including testing with the Aggregators, i.e., Compare the Market and 3rd party integrations i.e., Experian, PaySafe. As

well as building an awareness of non-functional test.

Working with cross-functional teams to ensure quality throughout the Software Development Lifecycle.

CUSTOMER CONDUCT FRAMEWORK

This accountability appears in all role profiles - please do not delete when editing

Understand how FCA Conduct Rules apply to you and specifically, how they apply to this role and

understand the organizations Conduct Framework, how it applies to this role, and the behaviours / actions that you need to

demonstrate in consistently delivering good customer outcomes

FUNCTIONAL / TECHNICAL SKILLS

The ideal candidate will have significant experience within Insurance, Financial Services or e-Commerce Sector.

You must be a self-starter, used to working autonomously within a matrix environment.

Ideally 5+ years plus experience as a Software Test Manager or similar role

Understanding and knowledge of system development life cycle methodologies (such as waterfall, spiral,

agile software development, rapid prototyping, incremental, synchronize and stabilize, and DevOps)

Working knowledge of test management software e.g., Zephyr and experience of basic SQL

Experience of identifying the appropriate techniques, tools, and guidelines to implement the required tests

Experience with using test automation tools and frameworks such as Cucumber, Gherkin, Ruby, Selenium

Exposure in designing test solutions with RESTful APIs and SOAP integrations

Exposure to multiple, diverse technologies, platforms and processing environments

Ability to work with engineering team across both in and outsourced environment.

Relevant professional qualifications (such as International Software Testing Qualifications Board BCS

ISTQB or the equivalent gained through practical experience)

Ability to work in a fast-paced environment with minimal supervision

Critical thinker and problem-solving skills

Team player

Good time-management skills

Great interpersonal and communication skills

BSc/BA in Computer Science, Engineering or a related field

The role holder will be expected to demonstrate the critical capabilities outlines in the RSA Senior Leadership Capability

Framework, Levels 4-6:

Leading for Results

Leading With Vision

Leading Through People

Leading Yourself

DECISION MAKING AUTHORITY/ IMPACT

Accountable for ensuring that all the test cases demonstrate the system and application changes have met the

Business outcomes. The test cases results must evidence the change is working as expected, secure and do

not cause customer or regulatory harm.

Accountable for ensuring they adhere to the Test Framework and controls.

People Management (if relevant): Financial (if relevant):

Number of direct reports: Operational Budget :

Total employees in reporting line /

accountable organisation: Revenue Portfolio : N/A

CAREER PROGRESSION

Outline examples of typical internal positions that an

applicant might come from:

Software Engineer

Business Analysis

Project Manager

Business SME

Outline role examples this position might prepare a

colleague for:

Senior Quality Test

Senior Software Engineer