RPA Business Analyst

About Birlasoft:

Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CKA Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.

About the Job – We are looking for a talented and experienced candidate with a 5+ years in the field of Business Analysis, Process Consulting, Project Co-ordination / Management

3+ years in the field of RPA as a BA

Core Competencies : Knowledge of BlurPrism, RPA feasibility study, Stakeholder Mapping; As-Is Process Analysis; To-Be Process Design, Project Management Activities

BPM Tool Proficiency: Tools like ARIS / MS Visio

Job Title - Lead Business Analyst

Location: : Pune, Mumbai, Bangalore, Noida

Educational Background: Bachelor's degree in Computer Science, Information Technology, or related field.

Key Responsibilities -

• Hands-on experience in process assessment and feasibility studies for RPA
• Adept in interacting with customers to understand and investigate business processes
• Experience to create Business Requirements Document (BRD), Functional Specifications Document (FSD), Nonfunctional Requirements Document and Use Cases Specifications
• Well versed in Requirements/Change Management, Impact Analysis and Gap Analysis
• Strong Analytical and Problem-Solving skills, Multi-Tasking abilities, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decisions.
• Hands-on experience in using BPM tools such as ARIS / MS Visio
• Good understanding of Business Process Management (BPM) Lifecycle and concepts
• Very Strong Business Process Modeling experience using models within BPM tools
• Contribute to the design, development and testing of RPA processes
• Participate in the evaluation and testing of hardware and software platforms
• Write technical guides for internal and external users
• Work closely with teams internally to ensure alignment and coordination across operations as part of the seamless implementation of RPA processes
• Facilitate and Lead requirements gathering /process design workshops with very large groups of SME’s and business teams.
• Responsible for investigation of AS-IS processes and designed/suggest the Improved stack TO-BE Operational Model processes based on the GAP Analysis and Problem Identification
• Defining Key Performance Indicators (KPI’s) and identifying Critical Success Factors (CSI’s) for the processes from an RPA standpoint

Experience Required:

• Strong experience of working as a Business Analysts for RPA projects
• Strong experience in conducting RPA feasibility assessment and analysis
• Good understanding of RPA tools like BluePrism and Automation Anywhere , UiPath
• Identifying problems and proposing solutions for process improvement
• Excellent communication skills
• Willingness to travel to other places, if required
• Interacting with clients and stakeholders on regular basis and review automation performance
• Assist project manager in project management activities (planning, efforts estimation, scheduling, project change management, scoping, project monitoring, risk management, etc.)
• Experience of working and coordinating with across various groups, leading cross-functional teams, including: production support staff, management, software developers, customer representatives, quality assurance engineers and testers