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Technical Writer
4 weeks ago
Roles and Responsibility
The Senior Technical Writer will be responsible forproviding high quality documentation that contributes to the overall success ofour products. As a prospective hire, you will work closely with the engineeringand product management teams and ensure delivery of product documentation forall company products and solutions.
Responsibilities and Deliverables:
Deliver Product Documentation (Administrator Guide, UserGuide, Integration Guide, Deployment Guide, how to, Best Practices, and Release Notes)for multiple releases of one or more products. Deliver FAQs, Troubleshooting, KB Articles for one ormore products. Delivering content in HTML, PDF, or any other formats Collaborate and work with Engineering, Support andServices Team Work closely with UI designers and understand screendesign and flow. Work closely with Product Manager Manage multiple projects concurrently and meet alldocumentation deliverable deadlines. Manage and mentor team of writers. Ensures the quality criteria are met for all documentdeliverables by ensuring review of all deliverables.Experience:
Bachelor's degree in Science (preferably B.E ComputerScience) Must have basic understanding of Linux Operating Systemand MySQL Database Must have a minimum of 7-10 years' experience in writingsoftware documentation. Should be familiar and comfortable with Agile Developmentmethodology. Working knowledge of MS Office Word, Excel, Visio,SnagIt, PuTTy, WinSCP Working Knowledge of Adobe Technical Communication Suite or other Content Management System Learned and adapted to new Technical Writing tools andstandards for product documentation. Should be familiar with creating How-to videos.