ServiceNow QA Engineer

1 week ago

Anantapur, India TribolaTech Inc Full time

ServiceNow QA Engineer (ATF) – 2 to 5 Years ExperienceOpenings - 4Shift - 3 PM to 11 PM ISTNotice Period - 30-45 Days Note - ATF is must Role OverviewWe are seeking a ServiceNow QA Engineer with strong experience in the Automated Test Framework (ATF) to support high-quality delivery of ServiceNow implementations, upgrades, and enhancements. The ideal candidate will have hands-on test automation skills, strong functional understanding of ServiceNow modules, and basic administrative knowledge of the platform.Key ResponsibilitiesDevelop, maintain, and execute ATF automated test suites for regression, functional, and integration testing.Create test cases across ITSM, ITOM, HRSD, CSM, GRC, or custom applications based on project requirements.Work with consultants and developers to translate requirements into test scenarios.Perform manual testing including functional, UI, integration, negative testing, and UAT support.Ensure proper traceability from requirements to test cases.Log, track, and validate defects through ServiceNow or tools like Jira/Azure DevOps.Support platform upgrade testing and validate out-of-box functionalities.Follow QA standards for test data management, reusable ATF components, and documentation.Participate in scrum ceremonies and contribute to continuous QA process improvements.Required Skills & Experience2–5 years of IT QA experience with at least 1–2 years in ServiceNow testing.Strong hands-on experience with Automated Test Framework (ATF)—test steps, parameterization, reusable components, suite execution.Understanding of ServiceNow platform: forms, tables, workflows, client/server scripts, ACLs, and integrations.Experience testing at least one major ServiceNow module (ITSM/CSM/HRSD/ITOM/GRC).Experience with test management tools (Jira, Xray, Azure DevOps, etc.).Understanding of API testing (REST/SOAP).Good to HaveBasic ServiceNow Administration experience:Creating/updating users, groups, rolesWorking with forms/lists configurationBasic understanding of update setsRunning platform diagnostics and basic troubleshootingServiceNow CSA or CAD certification.Experience in testing integrations, scripted APIs, Flow Designer logic.Knowledge of external automation tools (Selenium, Cypress, etc.).Basic understanding of CI/CD pipelines for automated testing.Soft SkillsStrong communication and documentation abilities.Detail-oriented with a quality-first mindset.Ability to work collaboratively in agile teams.Analytical approach to problem-solving.

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