Director of Operations

4 weeks ago

Delhi, Delhi, India Arthan Full time

Role Overview:

The organisation is seeking an experienced and results-driven Director of Operations to lead and manage state-level operations to amplify growth, build strategic government relationships, oversee teams, and contribute to the organizations ambitious parent engagement goals across different geographies. The ideal candidate should have a robust background in program management, social behaviour change communication strategies, and stakeholder engagement and provide strategic direction for implementing parent engagement strategies across its target geographies. This role will be demanding and fast-paced, with opportunities for collaboration across the programme teams. The person must be committed to improving lives among India's most marginalized communities and share a sense of urgency about development.

Key Responsibilities:

1. State Operations Management (30%):

  • Oversee and guide the implementation of programs across multiple states, ensuring alignment with the organisation framework and organizational objectives.
  • Design implementation strategies and incorporating Theory of Change (ToC) principles and results-based management practices.
  • Design strategies for new initiatives aligned with stakeholder needs, state-specific context and priorities of the state and that of the country.
  • Monitor state-level performance metrics, adapt strategies based on results, and optimize processes to achieve operational excellence.
  • Collaborate with the Monitoring and Evaluation (M&E) team to establish key performance indicators and assess program impact.
  • Integrate behaviour change communication strategies into program planning to maximize caregiver community engagement and program adoption.
  • Provide insights and guidance on effective communication methods tailored to diverse communities.

2. Government Relationship Building (20%):

  • Develop and maintain strategic relationships with key government officials and stakeholders to strengthen partnerships and align with state and national early childhood education goals.
  • Negotiate and manage Memoranda of Understanding (MoUs) with government bodies to expand the reach of the organisation's programs.
  • Liaise with Ministries of Education, Women & Child Development, and School Education, Health & Family Welfare, and others relevant to the programme at the state and national level.
  • Share periodic reports and technical notes on best practices and learnings with the government to enable the adoption and scale-up of the programme.
  • Support the state teams in their dialogue with government departments at the state level (especially ICDS, Education, Health) and identify opportunities for convergence.

3. Team Management and Assessment (20%):

  • Lead, mentor, and assess the performance of state and operational teams to foster a high-performing work culture. Plan out projects with timelines, KPIs, and key milestones for other team members
  • Implement team development strategies, ensuring professional growth and capacity building for team members.
  • Mentor state teams, enabling them to support government stakeholders and communities appropriately.
  • Design and facilitate workshops for state teams and government officials to build their capacities in areas related to ECD and education.
  • Be a Culture builder - helping other team members contribute their best. Thinking and taking on initiatives for the productivity and well-being of the organisation on overall - beyond your function (e.g. brainstorming, workshops, policy concerns)

4. Partnership and Stakeholder Management (10 %):

  • Build and maintain strong relationships with partners, NGOs, and other stakeholders to facilitate program collaboration and resource sharing.
  • Identify, assess, partner and manage CBOs for amplifying the reach and impact of the organisation's initiatives.
  • Represent the organisation at high-level meetings and conferences to promote the organization's mission and foster new partnerships.
  • Work with the Communications team to develop materials for internal and external stakeholders.

5. Fundraising and Resource Mobilization (10%):

  • Lead efforts to identify, cultivate, and secure funding from diverse sources (grants, foundations,
  • corporate partners, government funding) to support the scaling and sustainability of the organisation's programs.
  • Develop and maintain relationships with key donors, partners, and funding agencies, ensuring alignment with organizational goals and priorities.
  • Work closely with senior leadership to craft compelling proposals, reports, and presentations that clearly communicate the impact and value of the organisation's work in early childhood education, particularly in marginalized communities.
  • Monitor and report on fundraising progress, ensuring that financial targets and donor commitments are met.

5. Senior Leadership Responsibilities (10%):

  • Participate in strategic planning and contribute to the organisational decision-making at the senior leadership level.
  • Collaborate with other department heads to ensure coherence in implementing the overall organizational strategy.

Qualifications:

  • Minimum of 12 years of experience in operations management, program leadership, or related fields.
  • Passionate for early childhood education and see yourself dedicated to expanding the education ecosystem where caregivers are key stakeholders in a child's early years of development
  • Deep understanding of ECCE policies and working with Govt systems and processes and hierarchy.
  • Data-driven and believes only in evidence-based decisions and approaches. Strong in developing qualitative & quantitative arguments to prioritize the problems to address
  • Able to thrive on a high level of autonomy and responsibility. The ability to self-organize and effectively manage your work is important in a remote setup.
  • Comfortable and effective at juggling multiple projects across teams simultaneously in a fast-paced work environment. This role entails 50% travelling to meet stakeholders and field teams.
  • Obsessed with the problem of how to improve early learning experiences for children 0-6 by working with the government system. We seek someone entrepreneurial to co-create offerings that are aligned with and designed with the system.
  • Demonstrated expertise in social behaviour change communication and program management frameworks.
  • Detail-oriented and diligent with an ability to prioritize and execute multiple processes and tasks, figuring out the most efficient ways to do them
  • Strong insights into Theory of Change (ToC), impact assessment, and results-based frameworks.
  • Enjoy developing, mentoring, and growing a field team in each region organisation is operating in. (Managing the regional teams and motivating field staff)
  • Excellent stakeholder management and partnership-building skills.

  • Production Operations Director

    17 hours ago

    Delhi, Delhi, India TekValue IT Solutions Full time

    Job SummaryWe are seeking an experienced Production Operations Director to join our team at TekValue IT Solutions. The ideal candidate will have a strong background in SAP Manufacturing and experience in leading cross-functional teams.Key ResponsibilitiesDevelop and implement operational strategies to drive business growthLiaise with internal stakeholders to...

  • Director of Fulfillment Operations

    6 days ago

    Delhi, Delhi, India Amazon Full time

    About the RoleThis is a challenging opportunity for an experienced Director of Fulfillment Operations to lead a functional area of our Fulfillment Center. The successful candidate will have a proven track record of driving operational excellence, improving processes, and leading high-performing teams.

  • Lease Management Operations Director

    22 hours ago

    Delhi, Delhi, India Team Computers Full time

    Lease Management Operations DirectorWe are seeking a seasoned Lease Management Operations Director to lead our leasing operations team at Team Computers. As a key member of our leadership team, you will be responsible for overseeing the leasing process and ensuring compliance with regulatory requirements.Responsibilities:Develop and implement lease...

  • Operations Director

    5 days ago

    Delhi, Delhi, India Mepa2z Llp Full time

    About the RoleMepa2z Llp seeks an exceptional Operations Director to join our team. As a key member of our operations department, you will be responsible for managing daily trade execution, liquidity bifurcations, and EOD bifurcations of trades.Key ResponsibilitiesManage daily execution of trades, ensuring timely and accurate processingMaintain third-party...

  • Manufacturing Operations Director

    6 days ago

    Delhi, Delhi, India The Practice Centre Full time

    The Practice Centre is partnering with a leading EMS company to place a Manufacturing Operations Director for their plant at Tirupati.Company OverviewWe are a global leader in the EMS industry, dedicated to delivering innovative solutions that exceed our customers' expectations.Job DescriptionAs a Manufacturing Operations Director, you will be responsible...

  • Operations Director

    6 days ago

    Delhi, Delhi, India Cheran Group Of Companies Full time

    Job OverviewThe Cheran Group Of Companies seeks an experienced Operations Head to oversee the daily operations of our beverage manufacturing facility. This critical role requires a strong leader who can manage production lines, supply chain logistics, workforce planning, and maintenance activities while ensuring compliance with regulations and quality...

  • Strategic Operations Director

    5 days ago

    Delhi, Delhi, India Michael Page Full time

    Job SummaryWe are seeking an experienced Strategic Operations Director to lead our operations function and drive strategic planning. As a key member of our leadership team, you will be responsible for developing and implementing operational plans that align with our business objectives.Key ResponsibilitiesLead the Sales, Inventory, and Operations Planning...

  • Financial Operations Director

    4 days ago

    Delhi, Delhi, India Thema Corporate Services Full time

    Job Title: Financial Operations Director- Vendor Management and Compliance At Thema Corporate Services, we are seeking a highly skilled Financial Operations Director to oversee our vendor management and compliance functions. The successful candidate will be responsible for managing accounts payable and receivable, ensuring timely payments and collections....

  • Real Estate Operations Director

    2 days ago

    Delhi, Delhi, India People Pro Consulting Full time

    Key ResponsibilitiesAs a Real Estate Operations Director, you will be responsible for leading our real estate operations team at People Pro Consulting. The role involves managing the entire lifecycle of commercial civil and corporate interior projects, from feasibility assessments to project completion.Key responsibilities include capital planning,...

  • Digital Creative Director

    3 days ago

    Delhi, Delhi, India House of Unblur Full time

    **Digital Creative Director OpportunityAbout House of Unblur P LTD:We are a performance marketing agency that specializes in helping DTC brands grow through high-impact advertising and creative strategies.Our team consists of experts in data-driven ad creatives, storytelling, and growth-focused marketing that drive real results.Key Responsibilities:As a...

  • Pastry Operations Director

    5 days ago

    Delhi, Delhi, India Marriott International Full time

    Job Description:We are seeking an experienced Pastry Operations Director to join our team at JW Marriott Hotel New Delhi Aerocity. As a senior leader in the culinary department, you will be responsible for overseeing all aspects of pastry operations, including menu planning, inventory management, and staff supervision. Your primary goal will be to deliver...

  • Field Operations Director

    2 days ago

    Delhi, Delhi, India Tide Platform Full time

    Job DescriptionWe are looking for a highly skilled Field Operations Director to join our team at Tide Platform. As a key member of our organization, you will be responsible for overseeing the implementation of our business strategy, managing our internal and external stakeholders, and ensuring the smooth operation of our field sales teams.Your Key...

  • Business Operations Director

    20 hours ago

    Delhi, Delhi, India Lotus Interworks Full time

    Role OverviewWe are seeking a seasoned Business Operations Director to lead our revenue growth initiatives. As a key member of the team, you will be responsible for developing and implementing comprehensive retention strategies to maximize customer lifetime value.The ideal candidate will have a proven track record of improving retention rates and increasing...

  • Culinary Operations Director

    7 days ago

    Delhi, Delhi, India Destination Hotels Full time

    Job DescriptionWe are seeking a highly skilled Culinary Operations Director to join our team at Destination Hotels. This is an exciting opportunity for an experienced professional to take on a leadership role and drive the success of our culinary operations.About the Role:Lead the culinary team to deliver exceptional dining experiences that exceed our...

  • Division Director

    6 days ago

    Delhi, Delhi, India Destination Hotels Full time

    Division Director PositionThe Division Director will be responsible for overseeing the efficient running of the division in line with Destination Hotels' Corporate Strategies and brand standards. This role requires a strong understanding of the engineering industry, as well as excellent leadership and management skills. The successful candidate will be...

  • Procurement Operations Director

    7 days ago

    Delhi, Delhi, India Janani Full time

    Janani Family Care is a dynamic and growing organization that is committed to providing high-quality family planning and sexual health products and services to people across India. We are seeking a Procurement Operations Director to join our team in New Delhi, Patna, and other locations.The successful candidate will have a strong background in procurement,...

  • Tech Operations Director

    4 days ago

    Delhi, Delhi, India Upcar Full time

    We're a global team driven by a mission to make car rentals smarter, more flexible, and community-driven.We're seeking a Tech Operations Director to lead our engineering team in India. This role offers a unique blend of technical expertise and leadership responsibilities.About the Role:Lead and mentor a team of 10 engineers (frontend, backend,...

  • Artistic Director

    2 days ago

    Delhi, Delhi, India Dentsu Creative Full time

    Job DescriptionThe Senior Art Director will play a key role in leading the creative vision for our clients' brands. This includes conceptualizing and designing visual elements, managing projects from brief to release, and collaborating with internal departments to ensure smooth day-to-day operations. The ideal candidate will have experience as an Art...

  • Business Operations Director

    4 days ago

    Delhi, Delhi, India Asego Full time

    About the Role:Asego is seeking a highly skilled Business Operations Director to oversee our Travel Insurance sector. As a key member of our team, you will drive sales performance, build relationships with clients, and ensure customer satisfaction.Key Responsibilities:- Develop and implement strategies to achieve business goals- Hire, train, and mentor staff...

  • Sales Operations Director

    5 days ago

    Delhi, Delhi, India Team1 Consulting Full time

    We are a dynamic and innovative company that delivers cutting-edge IT solutions tailored to drive innovation and accelerate business growth. Our team of experts empowers organizations across industries to thrive in the digital era with customized, high-impact solutions that ensure success in an ever-evolving landscape.We are seeking a skilled professional to...