Java Systems Support Engineer

2 weeks ago

Bengaluru, India HCLTech Full time

Job Title: Java Application Support Engineer

Experience: 4- 8 yrs

Location: Bangalore

Employment Type: Full-Time


Job Description

We are looking for an experienced Java Application Support Engineer with a strong background in Java and production support environments. The ideal candidate will be responsible for ensuring application stability, performance, and availability while collaborating with cross-functional teams to troubleshoot and resolve incidents efficiently.


Key Responsibilities:

  • Provide Level 2/3 application support for Java-based enterprise applications.
  • Perform root cause analysis, issue resolution, and incident management.
  • Monitor application performance and proactively address potential issues.
  • Collaborate with development and infrastructure teams to resolve technical issues.
  • Manage and execute deployments using automation tools.
  • Support in job scheduling, monitoring, and reporting using tools like Autosys/Control-M.
  • Work with observability tools (e.G., AppDynamics, Splunk, ELK, Grafana) to identify and resolve system bottlenecks.
  • Document processes and resolutions as part of knowledge management.
  • Participate in on-call rotations and handle high-severity incidents as required.

Required Skills:

Skill AreaTools/Technologies

Java Application Support- Core Java

Database- SQL, MongoDB

Application Servers- Tomcat, WebLogic

ITSM Tools- ServiceNow, JIRA

Scripting & OS- Shell scripting, Unix/Linux

Observability & Monitoring- AppDynamics, Splunk, ELK, Grafana, Prometheus

Job Scheduling Tools- Autosys, Control-M

CI/CD & Deployment Tools- Jenkins, Harness, Kubernetes

ITIL Processes- Incident, Problem & Change Management

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