Head of outsourced Call-center

Job OverviewCenter Head position with 4-10 years of experience, senior level, based in Gurgaon, Chennai. Full-Time employment Qualifications and SkillsLeadershipTeam ManagementStrategic PlanningBudget ManagementCustomer ServiceOperations ManagementCommunicationProfit & Loss ManagementRoles and ResponsibilitiesLead the center operations, overseeing all...

The Pratha Pre-school, Sector 31, Gurugram invites smart, energetic and creative leaders to be a part of the family as the Center Head. We are looking for someone who can initiate, develop and be a part of our quest for excellence in holistic education. To provide effective, dynamic and inspirational leadership in order that every child is able to fulfil...

KEY ADMINISTRATIVE RESPONSIBILITIES Sops To ensure adherence compliance to standard operating procedures at all times and to also ensure that standards are driven by the Center Manager s while providing ownership value To oversee achievement of budgeted sales target every month offer timely advice to team to review strategies to close sales ...

KEY ADMINISTRATIVE RESPONSIBILITIES Sop's: To ensure adherence & compliance to standard operating procedures at all times and to also ensure that standards aredriven by the Center Manager(s) while providing ownership value.To oversee achievement of budgeted sales target every month & offer timely advice to team to review strategies to close sales & generate...

The Opportunity Under close supervision provide availability of refub instruments troubleshooting repairs and calibration to instruments HPLC GC Spectrophotometer electronic and mechanical equipment Document and report all repairs and product failures spare parts management What wexe2x80x99re looking for Education Degree Diploma in Electrical ...

Job DescriptionThe Opportunity:Under close supervision, provide availability of refub instruments, troubleshooting, repairs and calibration to instruments HPLC, GC, Spectrophotometer, electronic and mechanical equipment. Document and report all repairs and product failures, spare parts management.What we're looking for:- Education:Degree / Diploma in...

Brief about the Role : At Bharti Airtel we are building a digital organization with customer experience at heart of everything we do. We want to create experience benchmarks and be known world-wide for our experience standards .  We are looking for an innovative, bright, and enthusiastic individual who will be able to lead our contact center operations...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Job Title:   Head of Department (Design & Engineering)Position Overview:We are seeking a highly skilled and experienced individual to join our team as the Head of Department (Design & Engineering). In this pivotal role, you will oversee and direct all design and engineering activities related to our projects. You will lead a team of design engineers and...

Job OverviewThe Role Purpose is to have advanced skill-based routing setup for Voice & Non-Voice services, to have best fit agents to answer customer queries with the right amount of Head Count.This involves managing projects and actionable related to them, tracking and updating projects with respect to timelines provided, reviewing and presenting projects...

Job Title: Merchandising Head – Home DécorLocation:GurgaonExperience:8+ years in home décor merchandisingIndustry:Retail/Home FurnishingBudget:Upto 40 LPAJob Summary:We seek an experiencedMerchandising Head – Home Décorto lead product selection, sourcing, and inventory strategies. You will curate an aesthetically appealing and commercially viable...

Job Title: Merchandising Head – Home DécorLocation:GurgaonExperience:8+ years in home décor merchandisingIndustry:Retail/Home FurnishingBudget:Upto 40 LPAJob Summary:We seek an experiencedMerchandising Head – Home Décorto lead product selection, sourcing, and inventory strategies. You will curate an aesthetically appealing and commercially viable...

Job Title: Merchandising Head – Home Décor Location: Gurgaon Experience: 8+ years in home décor merchandising Industry: Retail/Home Furnishing Budget: Upto 40 LPA Job Summary: We seek an experienced Merchandising Head – Home Décor to lead product selection, sourcing, and inventory strategies. You will curate an aesthetically appealing and...

Greetings from ADI Group About Client : Incorporated in 1993, Client has pioneered Soft Skills training in India, spanning industries such as Aviation, Hospitality, Travel, and Customer Service, and has consequently transformed countless careers in the process. Bearing witness to its excellence, Client has appeared for Eight years in The Limca Book of...

Job Title- National Delivery Head Function Training Delivery Job Description The National Delivery Head is a key leadership position responsible for the overall training delivery and quality of training for all the centers across the country. This role requires a combination of leadership, strategic thinking, and hands-on management...

Job Title: Head of Department (Design & Engineering)Position Overview:We are seeking a highly skilled and experienced individual to join our team as the Head of Department (Design & Engineering). In this pivotal role, you will oversee and direct all design and engineering activities related to our projects. You will lead a team of design engineers and...

Company Overview Large Global IT Consulting firm. Job Description We are looking for an experienced and visionary leader to head our Center of Excellence for Artificial Intelligence and Machine Learning. Responsibilities : Key Responsibility: • Lead the Center of Excellence for Artificial Intelligence and Machine Learning, and manage a team...

Elements HR Services Pvt Ltd is looking for a Head of Digital Transformation to join our team.About the RoleThe successful candidate will have experience in leading global IT teams and has expertise in AI platforms and RPA technologies, particularly UiPath.ResponsibilitiesLed Digital Transformation initiatives / projectsPrior experience in...

Execute budget forecasts and owns the development and implementation of staffing and metric models, reporting and analysis. Data driven inputs for forecasting and discussion with category leaders to finalize forecast volumes/FTE. Perform complex analysis using past trends, Call arrival pattern etc testing of multiple inputs, using simulation to forecast...

Job Title: IT Head – Microsoft Dynamics & NavisionLocation: GurgaonExperience: 10+ yearsIndustry: Home DécorBudget- 40LPANote- Immediate Joinees are preferred.Job Description:We are seeking an IT Head specializing in Microsoft Dynamics and Navision to drive the digital transformation of our home décor brand. The ideal candidate will oversee ERP...