SAP FSM Consultant

3 weeks ago

Hyderabad, Telangana, India ITHR Technologies Consulting LLC Full time

Job Title: SAP Field Service Management Consultant

Experience: 10+ years Job Description:

  • Analyze business requirements and translate them into SAP SM/FSM solution designs, considering best practices and industry standards.
  • Configure SAP SM/FSM modules according to business needs, including service contracts, service orders, resource scheduling, and mobile solutions for field technicians.
  • Collaborate with stakeholders to gather requirements, conduct workshops, and provide expert guidance on SAP SM/FSM functionalities and capabilities.
  • Perform system testing, integration testing, and user acceptance testing to validate the functionality and reliability of SAP SM/FSM implementations.
  • Provide end-user training and support to ensure effective adoption and utilization of SAP SM/FSM functionalities across the organization.
  • Troubleshoot and resolve issues related to SAP SM/FSM configurations, processes, and integrations with other SAP modules or third-party systems.
  • Work closely with technical teams for custom development, enhancements, and system integrations related to SAP SM/FSM modules.
  • Stay updated with SAP SM/FSM industry trends, new features, and emerging technologies to recommend continuous improvements and optimizations.
  • Document SAP SM/FSM configurations, processes, and user guides for knowledge sharing and reference purposes.
  • Collaborate with project managers, business analysts, and other stakeholders to ensure successful delivery of SAP SM/FSM projects within defined scope, timeline, and budget.

Qualifications:

  • Bachelor's degree in supply chain, Information Technology, or related field.
    • 10+ years of SAP experience with 5+ years working as an SAP SM/FSM Functional Consultant or in a similar role.
      • Service Management module in SAP S/4HANA experience.
        • Experience in Support of Service contracts and supplier contracts.
          • Experience in support of service repair activity.
            • In-depth knowledge of SAP SM/FSM modules, including Service Management, Field Service Management, and related components.
              • Hands-on experience with SAP S/4HANA implementations, particularly in service management and field service domains.
                • Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into SAP SM/FSM solutions.
                  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
                  • Experience in conducting workshops, training sessions, and presentations to both technical and non-technical audiences.
                    • SAP certification in relevant modules (e.g., SAP Certified Application Associate SAP S/4HANA Service) is a plus.
                      • Knowledge of SAP Fiori, SAP Mobile Solutions, and SAP Cloud Platform Integration (CPI) for field service applications is desirable but not mandatory.
                        • Ability to work independently with minimal supervision and thrive in a fast-paced, dynamic environment.

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