Quality Assurance Associate

3 weeks ago

Bengaluru, India Publicis Production Full time

About Us: Founded in 1926 by Marcel Bleustein-Blanchet, today Publicis Groupe is the largest communications group in the world and a leader in marketing, communication, and digital business transformation, led by Arthur Sadoun, the third CEO in its history. We are amid a digital transformation journey - deploying tools designed to streamline our end-to-end media production ecosystem & are looking for a QA Specialist to execute, and support all software testing activities and ensure every product we release performs reliably, integrates seamlessly, and drives operational excellence. Responsibilities: Design, document, and execute test plans, test cases, and test scripts across multiple internal tools and modules. Conduct manual and automated testing to identify UI/UX bugs, functional defects, and workflow inconsistencies. Collaborate with developers and product owners to understand requirements and translate them into clear test scenarios. Perform regression, integration, and end-to-end testing as new tools are deployed and integrated. Log and track bugs through resolution, ensuring clarity and accuracy in documentation. Validate data flows and cross-platform interactions between tools (e.g., asset management, cost estimation, and approval systems). Recommend improvements to the QA process and suggest automation opportunities where feasible. Mentor junior testers and contribute to QA process documentation and automation strategy. Continuous Learning: Stay up-to-date with the latest trends and technologies in backend development, cloud computing, and CI/CD. Knowledge of performance testing and security testing will be added advantage. Able to achieve timelines Required Skills and Experience: 7-10 years of experience in manual and/or automation testing, ideally across SaaS or digital workflow systems. Strong understanding of software testing methodologies, SDLC, and defect management tools (e.g., Jira). Familiarity with API testing tools (Postman, Swagger) and automation frameworks (Selenium, Cypress, or Playwright) is a plus. Excellent analytical, documentation, and communication skills. A proactive mindset with attention to detail - you love spotting what others miss. Knowledge on service now tickets, and operations. Bonus Points: Experience testing media production or creative workflow platforms (e.g., asset libraries, review tools, estimation systems). Understanding of UI/UX validation principles. Exposure to cloud-based tools (AWS, GCP, Azure) or integration testing between SaaS platforms. Why Join Us You will play a direct role in shaping the backbone of our production ecosystem, ensuring every platform we deploy empowers creative and operational teams to work smarter. This is an opportunity to build quality foundations from the ground up in a company that blends creativity with technology.

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