AITACS - Salesforce Administrator - Sales/Service Cloud
1 week ago
Job Description :
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
- Create a platform roadmap and define priorities, liaising with stakeholders
- Own the communication of any platform changes to end users and stakeholders
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
- Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
- Experience in change management and governance
- Translating requirements into technical solutions
- Working with integrated applications including[enter your additional applications e.g. DocuSign, Conga, Survey Gizmo, Mailchimp etc]
Qualifications :
- Strong Salesforce product knowledge and at least 3+ years' of Salesforce Administration hands-on experience with sales cloud and service cloud.
- Salesforce administration certifications
- Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder
- Bachelor's/Postgraduate degree, or professional qualifications
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