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Process Consultant

1 month ago


Gurgaon, Haryana, India Xebia Full time

Role Overview: As a Process Consultant, you will play a pivotal role in supporting the implementation and improvement of our business processes. You will leverage your expertise in CMMI Level 3 practices to guide consulting delivery teams, help define and implement effective processes, and conduct internal audits to ensure compliance and operational excellence. Key Responsibilities: CMMI Level 3 Implementation: Lead and support the implementation of CMMI Level 3 processes and standards across various business units, ensuring the smooth transition and sustainability of these practices. Process Definition & Implementation: Collaborate with cross-functional teams to define, develop, and implement optimized processes that align with industry best practices. Process Improvement: Continuously assess current processes and recommend improvements to enhance efficiency, reduce costs, and drive performance. Consulting Delivery Teams: Provide expert guidance to consulting delivery teams on process-related matters, ensuring processes are followed and deliverables are met to the highest standards. Internal Audits: Conduct regular internal audits to evaluate process adherence and identify opportunities for improvement. Provide actionable insights to leadership based on audit findings. Training & Mentoring: Train internal teams on process improvement methodologies, CMMI practices, and quality management, fostering a culture of continuous improvement. Stakeholder Engagement: Work closely with senior stakeholders to define and align process goals with the organization's strategic objectives. Metrics Management: Develop and implement strategies for tracking, analyzing, and reporting key performance metrics to drive business insights and improvement. Functional Competencies: Deep knowledge of CMMI Level 3 and experience with process definition, implementation, and continuous improvement. Strong experience in consulting delivery teams, offering guidance and ensuring successful process execution. Hands-on experience in conducting internal audits, identifying process gaps, and driving corrective actions. Proven ability to implement process improvements that lead to measurable business outcomes. Ability to develop and implement process documentation and train teams on the proper execution of processes. Understanding of industry best practices in process management and quality assurance. Strong data analytics skills with proficiency in reporting tools and the ability to translate insights into actionable business decisions. Behavioural Competencies: Guiding & Mentoring: Ability to mentor and guide teams in understanding complex processes and ensuring the consistent application of best practices. Analytical Thinking: Strong analytical skills to identify process inefficiencies, root causes, and improvement opportunities. Communication Skills: Excellent verbal and written communication skills to articulate process-related information to stakeholders at all levels. Collaboration: Ability to work effectively in cross-functional teams, facilitating discussions and decisions that lead to process improvements. Problem Solving: Quick to identify issues and propose effective solutions, ensuring business processes are streamlined and efficient. Adaptability: Ability to manage changing priorities in a fast-paced environment and deliver results on time. Attention to Detail: A keen eye for detail to ensure compliance with industry standards and company policies in all processes. Qualifications & Experience: Bachelor's degree or equivalent experience in a relevant field (Engineering or Computer Science) Certification in CMMI Level 3 or similar process frameworks is highly preferred. 5 to 7 years of experience in process consulting, process improvement, or similar roles with direct experience in CMMI Level 3. Demonstrated success in process implementation and improvement projects. Experience in conducting internal & external audits and facilitating cross-functional process changes.