ServiceNow (SNow) Developer

1 day ago

Hyderabad, India Tata Consultancy Services Full time

ServiceNow (SNow) Developer

Required Technical Skill Set Responsible for the technical specification and implementation of the SNow integration

Desired Experience Range 6-8 Yrs.

Location of Requirement Hyderabad



Desired Competencies (Technical/Behavioral Competency)

Primary Skills

· Responsible for the technical specification and implementation of the SNow integration · Provide expertise on all technical questions related to development on of SNow

· Develops the technical solutions, implements them and performs the component integration tests

· Understand the business needs and the needs to standardize processes, and build this into the design

· Understand the large scale thinking and approach needed for success of the project ·

Expertise level understanding of SNow required · Expertise level programming skills

· Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs – all scripted aspects of the ServiceNow system

· Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs

· Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications

· Custom UI Changes with usage of Web Technologies such as DOM, HTML changes.

· Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.

· Experience with extending the ServiceNow schema to custom applications

· Understands technical and functional design requirements related to ServiceNow.

· Create and manage scripts and workflow.

Secondary Skills · ITIL Certification

· Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.) · System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP

· Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks · Strong communication, Strong presentation and writing skills · Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.

· Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc

. · Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell,Windows Shell)

· Experience with relational databases (e.g. MySQL, Oracle)

· A fundamental understanding of ITSM, ITIL or CMDB · Experience with ServiceNow's ServiceWatch and/or Discovery tools

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