Senior Manager Technical Architecture

2 weeks ago

Bengaluru, Karnataka, India Epsilon Full time
Overview
About BU:
Platform Services specializes in the implementation, management and evolution of Custom and PeopleCloud solutions, offering end-to-end support for clients. Our team of experts handles platform setup, ongoing management, and strategic enhancements, ensuring that our solutions adapt to changing business needs. From loyalty programs to digital activation, our platforms empower clients to execute campaigns, generate insights, and streamline business activities, all with a focus on seamless integration and continuous improvement. By collaborating with client partners and strategy teams, we create impactful campaigns tailored to each client's unique objectives.

Role Overview:
The Senior Manager, Engineering will lead a dynamic team focused on architecting and delivering CRM solutions while driving innovation in the digital marketing domain. This role demands a unique blend of technical expertise, architectural vision, and leadership acumen to ensure alignment with business objectives and technological excellence.

We are seeking a visionary leader with 15+ years of experience in software engineering, with a strong background in CRM platforms, ETL processes, Data warehouse, and DataMart, along with a deep understanding of digital marketing technologies.The ideal candidate will have a proven track record in leading large technical teams, designing scalable solutions using industry best practices, and implementing emerging technologies to enhance platform capabilities.

As a client-facing technical expert, this role will involve providing guidance and consultancy throughout the project lifecycle. Additionally, the Senior Manager will foster a culture of innovation, continuous improvement, and knowledge sharing within the technical competency team, driving both individual and organizational growth.

Responsibilities
Technical Leadership and Architecture
  • Design and implement scalable, secure, and high-availability CRM architectures leveraging
    AWS services,
    Databricks, and modern data lake house principles.
  • Lead the development and execution of
    microservices-based architectures,
    serverless solutions, and
    event-driven frameworks for CRM and data management.
  • Define and enforce best practices for
    ETL processes, enabling efficient extraction, transformation, and loading of data across various systems.
  • Architect and optimize
    data warehouses and data marts to support advanced analytics, business intelligence, and reporting requirements.
  • Define and enforce
    security architectures aligned with industry best practices, including data encryption, tokenization, and IAM policies.
  • Evaluate emerging technologies (AI/ML, predictive analytics, CDPs) and recommend their integration into the CRM ecosystem.
  • Implement best practices for data governance, including access control, auditing, and monitoring for sensitive customer data.
Strategic Collaboration:
  • Collaborate with cross-functional teams to align technical solutions with business goals, ensuring seamless integration of CRM and digital marketing tools.
  • Work directly with clients to translate their business needs into actionable technical requirements, guiding them through the entire project lifecycle.
  • Act as the technical point of contact for large-scale CRM projects, ensuring alignment with organizational goals and industry trends.
  • Mentor cross-functional teams in best practices for
    data engineering,
    architectural design, and
    cloud deployment.
Delivery and Operational Excellence:
  • Define and enforce coding standards, CI/CD practices, and testing frameworks to ensure high-quality, consistent project delivery.
  • Identify risks early and implement mitigation strategies to ensure timely and successful project completion.
  • Streamline processes and automate workflows to optimize release management, system monitoring, and overall operational efficiency.
  • Lead adoption of cutting-edge technologies in
    AI/ML,
    predictive analytics, and
    real-time processing for CRM innovations.
Team Leadership and Innovation
  • Lead and mentor high-performing engineering teams, promoting a culture of continuous learning.
  • Set clear objectives and KPIs for teams, ensuring alignment with project goals.
  • Encourage innovation and framework-driven development to enhance organizational capabilities.
CRM and Digital Marketing Expertise
  • Architect and deliver integrated CRM and digital marketing solutions, focusing on tools like CDPs and loyalty systems to optimize customer engagement.
  • Leverage data-driven insights to refine marketing strategies and drive measurable business results.
  • Act as a trusted technical consultant, providing guidance throughout the project lifecycle to ensure successful implementation and client satisfaction.
  • Enable CRM systems to integrate with
    digital marketing platforms such as Salesforce, Adobe Experience Cloud, and Customer Data Platforms (CDP).
Qualifications
Educational Background
  • Bachelor's or master's degree in computer science, Information Technology, or a related field. Master's degree or MBA in Technology Management is preferred.
Experience
  • 15+ years of experience in technology roles, with at least 5+ years in leadership or managerial positions.
  • Extensive experience in CRM system development, integration, and management in enterprise environments.
  • Proven expertise in cloud platforms, specifically AWS, and big data technologies such as Databricks, Apache Spark, and Delta Lake.
Technical Skills
  • Strong proficiency in
    Python,
    SQL, and
    Scala for data engineering and big data applications.
  • Advanced knowledge of
    AWS services, including Redshift, Glue, S3, Lambda, IAM, Step Functions, and CloudFormation.
  • Hands-on experience in
    data pipeline development using tools like Kafka, Kinesis, or Apache Airflow.
  • Demonstrated ability in designing and implementing scalable
    microservices and
    event-driven architectures.
  • Expertise in
    data modelling techniques, including dimensional modelling, star/snowflake schemas, and data Lakehouse architectures.
  • Proficiency in
    Tableau,
    Power BI, and
    AWS QuickSight for data visualization and reporting.
Architectural and Leadership Skills
  • Strong architectural skills in cloud-native, serverless, and data lakehouse solutions.
  • Demonstrated ability to manage and deliver large-scale, high-performance systems in a multi-cloud or hybrid environment.
  • Experience in leading cross-functional teams and mentoring engineers on best practices and emerging technologies.
  • Proven ability to align technical initiatives with strategic business goals and deliver measurable impact.
Additional Information
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:
  • Act with integrity. We are transparent and have the courage to do the right thing.
  • Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
  • Innovate with purpose. We shape the market with big ideas that drive big outcomes.
  • Respect all voices. We embrace differences and foster a culture of connection and belonging.
  • Empower with accountability. We trust each other to own and deliver on common goals.
Because You Matter
YOUniverse. A work-world with you at the heart of it
At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That's why our work-world, aptly named 'YOUniverse' is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.

Take a trip to YOUniverse and explore our unique benefits, here

Epsilon is an Equal Opportunity Employer.
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.

  • Technical Architecture Director

    5 days ago

    Bengaluru, Karnataka, India Tata Consultancy Services Full time

    **About the Role**We are looking for a Senior Architect to lead our technical architecture efforts.As a Senior Architect, you will define the architecture and methodology for new design platforms targeting a broad spectrum of products, covering elements of hardware and software.You will guide worldwide teams in technical areas, from microarchitecture to...

  • Senior Technical Lead

    1 week ago

    Bengaluru, Karnataka, India LTIMindtree Full time

    **Job Description:**As a Senior Technical Lead - Solutions Architecture, you will be responsible for designing and implementing end-to-end solutions on AWS Databricks and Data Modelling. You will work closely with cross-functional teams to understand business requirements and develop technical strategies that meet those needs.

  • Technical Architecture Lead

    7 hours ago

    Bengaluru, Karnataka, India GeekyAnts Full time

    We are GeekyAnts, a forward-thinking company that thrives on innovation and technical excellence. Our mission is to push the boundaries of what's possible in software development, and we're seeking an exceptional Senior Technical Consultant to join our team.About the RoleAs a Senior Technical Consultant, you will play a pivotal role in driving project...

  • Technical Architecture

    4 weeks ago

    Bengaluru, Karnataka, India FICO Full time

    FICO NYSE FICO is a leading global analytics software company helping businesses in 100 countries make better decisions Join our world-class team today and fulfill your career potential The Opportunityxe2x80x9cWe are seeking an experienced Senior Platform Architect to lead the design development and optimization of our scalable cloud-based platform ...

  • Technical Architecture Lead

    4 days ago

    Bengaluru, Karnataka, India Wipro Full time

    Job Overview:The Technical Architecture Lead role at Wipro is a critical position that requires an expert in architecture planning and design of the concerned tower platform database middleware backup etc as well as managing its day-to-day operations.The purpose of this role is to provide significant technical expertise in architecture planning migration...

  • Technical Architecture Expert

    6 hours ago

    Bengaluru, Karnataka, India Bosch India Full time

    We are looking for a highly skilled Technical Architecture Expert to join our team at Bosch India. In this role, you will be responsible for designing and implementing technical architectures that meet the company's needs.Job Description:The ideal candidate will have a strong background in software development (full stack developer) and native applications,...

  • Lead - Architecture

    2 weeks ago

    Bengaluru, Karnataka, India SGS Technical Services Pvt. Ltd Full time

    Location- Bangalore Experience- 5+ years of experience Key Responsibilities : Technical Leadership : - Lead the design and development of scalable, high-performance Node.js applications. - Architect robust, maintainable, and efficient server-side solutions. - Drive best practices in backend development, ensuring clean and modular code. Team Leadership &...

  • Lead - Architecture

    1 week ago

    Bengaluru, Karnataka, India SGS Technical Services Pvt. Ltd Full time

    Location- Bangalore Experience- 5+ years of experience Key Responsibilities : Technical Leadership : - Lead the design and development of scalable, high-performance Node.js applications. - Architect robust, maintainable, and efficient server-side solutions. - Drive best practices in backend development, ensuring clean and modular code. Team Leadership &...

  • Senior Technical Development Manager

    4 days ago

    Bengaluru, Karnataka, India FICO Full time

    About FICO and this Role: FICO is a leading provider of technology that transforms industries and societies around the world. Our software analytics products and services make possible to create better decisions, improve operations and manage risk more accurately.We are seeking an experienced Senior Technical Development Manager to join our team at FICO. As...

  • Senior Technical Program Manager

    2 weeks ago

    Bengaluru, Karnataka, India Netradyne Full time

    About Us At Netradyne, our team is committed to delivering solutions to our customers that advance their market leadership. Our focus is to continuously drive innovation, while delivering meaningful actionable data. The Netradyne Driveri Vision-Based Driver Recognition Safety Program significantly advances the technology category through the application of...

  • Senior Technical Program Manager

    2 weeks ago

    Bengaluru, Karnataka, India Netradyne Full time

    About Us At Netradyne, our team is committed to delivering solutions to our customers that advance their market leadership. Our focus is to continuously drive innovation, while delivering meaningful actionable data. The Netradyne Driveri Vision-Based Driver Recognition Safety Program significantly advances the technology category through the application of...

  • Senior Technical Manager

    7 days ago

    Bengaluru, Karnataka, India Haleon Full time

    Job DescriptionHello. Were Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, were improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum through a unique combination of deep...

  • Senior Technical Program Manager

    2 weeks ago

    Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full time

    The mission of Amazon Lending is to provide fast and convenient access to working capital for micro, small, and medium-sized businesses on Amazon. Small businesses continue to be underserved by traditional lenders. We are passionate about enabling the growth of these small businesses by removing a critical barrier – access to capital. We want to do so by...

  • Senior Technical Program Manager

    3 weeks ago

    Bengaluru, Karnataka, India Netradyne Full time

    About UsAt Netradyne, our team is committed to delivering solutions to our customers that advance their market leadership. Our focus is to continuously drive innovation, while delivering meaningful actionable data. The Netradyne Driveri Vision-Based Driver Recognition Safety Program significantly advances the technology category through the application of...

  • Senior Technical Program Manager

    2 weeks ago

    Bengaluru, Karnataka, India Netradyne Full time

    About Us At Netradyne, our team is committed to delivering solutions to our customers that advance their market leadership. Our focus is to continuously drive innovation, while delivering meaningful actionable data. The Netradyne Driveri Vision-Based Driver Recognition Safety Program significantly advances the technology category through the application of...

  • Senior Director, Platform Architecture

    1 week ago

    Bengaluru, Karnataka, India NTT America Solutions, Inc. Full time

    **Make an impact with NTT DATA**Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.**Your day at NTT DATA**The Senior...

  • Data Architecture Manager

    7 days ago

    Bengaluru, Karnataka, India Wipro Full time

    Company OverviewWipro is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, emerging technologies to help our clients adapt to the digital world and make them successful.**Job Summary:*** Design and develop cutting-edge...

  • Technical Architecture Lead

    4 days ago

    Bengaluru, Karnataka, India Takeda Full time

    The OpportunityWe are seeking a Technical Architecture Lead to drive the overall technical design and end-to-end solution design for assigned initiatives. As a key member of our team, you will design reference and application architectures based on specific business constraints, requirements, and dependencies.You will create solutions that are aligned to...

  • Technical Architecture Specialist

    18 hours ago

    Bengaluru, Karnataka, India Wipro Full time

    Role Overview: As a Solutions Architect at Wipro, you will play a critical role in designing and implementing technical architectures that meet the business needs of our clients. You should possess a strong technical background, excellent communication skills, and experience in working with cross-functional teams. Key Responsibilities: Your primary...

  • Technical Architecture Expert

    4 days ago

    Bengaluru, Karnataka, India WTW Full time

    Job ResponsibilitiesThe ideal candidate will have a strong background in technical architecture and experience in leading high-performing teams. Key responsibilities include:Designing and implementing technical architectures that meet business requirementsLeading technical teams to deliver projects on time and within budget