Fitness Manager

3 weeks ago

Noida, Uttar Pradesh, India WTF Gyms Full time

Role Overview

We are seeking an experienced and results-driven Fitness Manager to oversee and grow the Personal Training (PT) business across our gyms. The ideal candidate will have a strong background in fitness operations, sales, and people management, with proven expertise in driving PT revenue, building high-performance trainer teams, and delivering exceptional member experiences.

Key Responsibilities

1. PT Business Growth & Revenue Management

  • Develop and execute strategies to increase PT revenue across all gyms.
  • Set monthly & quarterly PT sales targets for trainers and ensure achievement.
  • Monitor and analyze PT business performance, taking corrective actions where needed.
  • Create PT packages, offers, and promotions to drive sales.

2. Team Leadership & Development

  • Recruit, train, and manage a team of certified personal trainers.
  • Conduct regular performance reviews and provide coaching for skill enhancement.
  • Ensure trainers maintain high service standards and professionalism.
  • Develop career growth pathways for trainers to improve retention.

3. Member Engagement & Retention

  • Ensure PT programs are personalized, effective, and aligned with member goals.
  • Manage member complaints or concerns related to PT services promptly.
  • Build strong relationships with members to drive repeat PT sales and referrals.

4. Operational Excellence

  • Maintain PT schedules, session tracking, and attendance records.
  • Ensure trainers adhere to gym safety protocols and hygiene standards.
  • Work closely with the Operations team for smooth day-to-day PT operations.

5. Reporting & Analysis

  • Maintain detailed PT business reports (sales, sessions, trainer performance).
  • Present PT business performance to senior management regularly.

Requirements

  • Minimum 5 years of experience in managing fitness operations and personal training business.
  • Proven track record of achieving and exceeding PT sales targets.
  • Strong leadership and team management skills.
  • In-depth knowledge of fitness, exercise science, and PT program design.
  • Excellent communication, negotiation, and interpersonal skills.
  • Certification in Personal Training or Fitness Management (ACE, ISSA, NASM, etc.) preferred.
  • Ability to work flexible hours, including weekends and evenings if required.

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