ECommerce Channel Manager

Quick Commerce Lead – Marketplace Operations & Key Account ManagementLocation: Hitech City, Hyderabad (Work from Office)Experience Required: Minimum 4+ Years in Quick Commerce / eCommerce OperationsCompany: ISNAP ONLINE PVT LTDAbout ISNAPISNAP is a full-service eCommerce and digital growth company, helping brands scale across marketplaces and digital platforms. We specialize in marketplace management, brand operations, performance marketing, and business analytics, empowering sellers to achieve sustainable growth and stronger online visibility.We are expanding our Quick Commerce vertical and are looking for a Quick Commerce Lead to manage end-to-end operations and business growth across leading platforms like Blinkit, Instamart, Zepto, and BigBasket. Role OverviewThe Quick Commerce Lead will be responsible for handling end-to-end Quick Commerce business operations for ISNAP’s clients, including onboarding, product cataloging, price negotiations, marketplace coordination, performance monitoring, and advertising campaigns.This individual will act as the single point of contact (POC) between ISNAP’s internal teams, client brands, and marketplace partners, ensuring smooth execution and measurable growth across all Quick Commerce channels.Key Responsibilities (KRAs)1. Business Launch & Account SetupLead the onboarding and launch of client brands across Blinkit, Instamart, Zepto, and BigBasket.Coordinate with marketplace category teams to ensure listings go live with proper visibility and inventory alignment.2. Catalogue & Listing ManagementOversee product catalog creation, content optimization, and quality compliance for each marketplace.Ensure timely listing updates, pricing accuracy, and stock management to avoid order loss.3. Marketplace Relations & Price NegotiationsEstablish and maintain relationships with category managers and marketplace teams.Drive price negotiations, promotional participation, and visibility programs to maximize margins and ROI.4. Campaign & Performance ManagementPlan and execute in-app ad campaigns and promotional activities.Monitor campaign performance, analyze sales data, and optimize campaigns for better conversions.5. Account Growth & Seller Brand DevelopmentBuild and implement brand-specific strategies to enhance visibility, performance, and sales.Ensure growth in monthly GMV, order volume, and brand visibility across all marketplaces.6. Team & Process ManagementCollaborate with internal departments — cataloging, design, analytics, and marketing — for smooth execution.Train and guide junior team members to maintain operational excellence.Key Performance Indicators (KPIs): Marketplace Launch: TimelinesSuccessfully launch all assigned brands on Quick Commerce platforms within the agreed TAT.GMV Growth: Achieve targeted month-on-month GMV growth for client brands.Campaign ROI: Maintain positive ROI and performance metrics on ad spends across marketplaces.Catalogue Accuracy: 100% error-free listings and real-time inventory sync across all platforms.Partner Engagement: Maintain strong marketplace relationships and secure regular brand visibility opportunities.Client Satisfaction: Ensure smooth communication, proactive reporting, and client satisfaction scores above 90%. Desired Skills & Experience4+ years of experience in Quick Commerce / Marketplace Operations / eCommerce Business Management.Strong understanding of Blinkit, Zepto, Instamart, and BigBasket operational workflows.Proven experience in catalog management, pricing strategy, promotions, and ad campaigns.Excellent negotiation, communication, and relationship management skills.Analytical mindset with proficiency in Excel, Google Sheets, and performance dashboards.Ability to manage multiple accounts and deliver results under tight timelines.Workplace & ReportingLocation: ISNAP HQ – Hitech City, HyderabadMode: Work from OfficeReporting To: Head – Marketplace OperationsWhy Join ISNAP?Work with leading brands in India’s fastest-growing Quick Commerce ecosystem.Be part of a dynamic, growth-focused, and data-driven organization.Opportunity to lead, strategize, and drive results with measurable impact.A culture that values ownership, innovation, and continuous learning.How to ApplyInterested candidates can apply via LinkedIn or send their resume to support@isnap.inwith the subject line: “Application for Quick Commerce Lead – Hyderabad”