House Charging Specialist

4 weeks ago

Mumbai, Maharashtra, India Statiq Full time

Job Role: House Charging Specialist

Location: Mumbai/Pune - West Region

Sector: Electric Vehicle Charging

Job Type: Full-Time

Experience: 1-2 years

Department: Operations

Why Statiq?

Statiq was born with the idea of making sustainable transportation a reality in developing countries. It is a new-age start-up, leading the EV movement in India, by setting up chargers across the country. Statiq was named as the top 3 most promising start-ups by NASSCOM in the year 2020, it was the same year we got selected for Y Combinator, a Silicon Valley based accelerator program.

About the Role:

We are seeking a motivated and detail-oriented professional to oversee home charger installation operations across the western region of India (MH, GJ, MP, Goa). The candidate will be responsible for coordinating installation activities, ensuring compliance with technical and safety standards, and providing an excellent customer experience.

RESPONSIBILITIES:

  • Coordinate and supervise home EV charger installations at customer premises across assigned states. West India – Covering Maharashtra, Gujarat, Madhya Pradesh, and Goa
  • Liaise with internal teams, vendors, and electricians to ensure timely and quality installations
  • Conduct pre-installation checks, load assessments, and site surveys
  • Troubleshoot and resolve technical issues during or post-installation
  • Ensure adherence to electrical safety standards and customer satisfaction
  • Maintain accurate records of installations and generate reports
  • Support escalation handling and ensure SLA compliance
  • Maintain local vendor and technician relationships

WHAT ARE WE LOOKING FOR?

  • Education: B.E./B.Tech in Electrical & Electronics, Electronics & Communication, or Mechanical Engineering
  • Experience: Minimum 1–2 years in field operations, EV charger installation, or electrical systems

Technical Knowledge:

  • Understanding of electrical systems and basic wiring
  • Familiarity with EV charging standards and protocols (preferred but not mandatory)
  • Ability to read and interpret electrical diagrams

Key Skills:

  • Strong field coordination and vendor management
  • Good communication and problem-solving skills
  • Proficiency in report creation and MS Excel/Word
  • Basic troubleshooting of hardware issues

Languages:

  • Mandatory: Hindi, English, Marathi
  • Added Advantage: Gujarati

WHAT'S IN IT FOR YOU?

  • Generous Leave Policy: Benefit from a comprehensive leave policy for work-life balance.
  • Excellent Office Facilities: Work in a modern and well-equipped office space.
  • Learning and Development Opportunities: Access ongoing professional growth programs.
  • Quarterly Team Outings: Engage in team-building activities and outings.
  • Dynamic and Supportive Team: Collaborate with talented and supportive colleagues.

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