US mortgage

4 weeks ago

Mangalore, Karnataka, India 2coms Full time
Job Description: Team Leader (TL) - US Mortgage

Location: Mangalore

Work Arrangement: On-site

Team Size: 50+

Shift: US Shift

Responsibilities:
  • Demonstrating strong written and verbal communication skills.
  • Collaborating with cross-functional teams to ensure timely deliverables.
  • Possessing a comprehensive understanding of process flow and excellent process knowledge.
  • Working independently and meeting deadlines consistently.
  • Responding effectively to ad hoc requests or challenging situations based on business/internal requirements.
  • Creating Quality Dashboards and sharing them with the respective Internal Stakeholder.
  • Ensuring adherence to company policies and preparing reports on team progress.
  • Demonstrating flexibility to work on weekends.
  • Managing BQM (Bottom quartile management) Users and supporting on improvement.
  • Encouraging innovation and assisting new hires to settle down with zero attrition.
Experience:
  • Minimum of 5 years of experience, with 1 to 2 years of team handling experience.
Skill Set:
  • Strong leadership skills
  • Excellent communication skills
  • Strategic thinking

Requirements Requirements:
  • Bachelor's degree in a relevant field preferred
  • Proven experience in the US mortgage industry
  • Strong problem-solving skills
  • Ability to handle high-pressure situations
  • Familiarity with mortgage processes and regulations

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