Software Engineer
3 weeks ago
Service Now Developer Job Description
This role involves configuration, development, support, and maintenance of the Service Now implementation.
Work with internal stakeholders to understand, propose, and deliver digital transformation solutions with an emphasis on Flow Design experience.
We are looking for an experienced project manager to join our team who can build something special and work with a like-minded and growth-oriented team.
The successful candidate will be responsible for:
- Developing custom workflows utilizing modern web technologies.
- Configuring out-of-the-box workflows and creating/maintaining custom workflows.
- Integrating Service Now applications with 3rd party partners.
- Rapidly prototyping new solutions.
- Designing and developing solutions that leverage Service Now modules like ITSM, Discovery, CMDB, Knowledge, and ITOM using configuration and custom Java Script.
- Troubleshooting and resolving problems.
- Orchestrating and automating tasks.
- Designing and building Service Now Applications and integration to other applications and platforms; including architecture, languages, best practices, and methodologies in an Agile Scrum environment.
- Providing strong development and project on-track and on-task collaboration on an ongoing project in both new and enhancements development between engineers, developers, analysts and other team members.
- FOLLOWING, MAINTAINING, AND APPLYING DOCUMENTATION BEST PRACTICE POLICIES, PROCEDURES, AND PROCESSES THROUGHOUT SERVICE NOW DEVELOPMENT.
Requirements:
- At least 4 years of Service Now development experience.
- Experience with Flow Design is mandatory.
- Experience with Service Now upgrades.
- Experience with Java Script/GLIDE, HTML5.
- Ability to assist establishing coding standards to help with consistency.
- Strong analytical, problem-solving and decision-making capabilities.
- Experience integrating Service Now with external systems through SOAP or REST web services.
- Service Now Certified Application Developer and/or Service Now Certified System Administrator.
- ITIL v3 Foundations Certification a plus.
- Experience with Java Script, Ajax, CSS, HTML.
- Experience with Angular JS, Bootstrap, jQuery.
- Integration experience (REST, SOAP, JSON/XML).
- Ability to be a self-starter, pay strict attention to detail, and multitask across multiple projects and clients in a fast-paced, team-based environment.
- Experience or familiarity with Agile development and testing methodology.
- Service Now development experience in large scale environment.
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