Director -Customer Support

Job DescriptionDescriptionDirector, Global Customer SupportBangalore, IndiaThe Opportunity:Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation thats simple and intelligent, inspiring student...

A Customer Support Director (CSD), is responsible for managing product users, routing and assigning requests to the support team and onboarding team, managing SLAs (Service Level Agreements), active reporting, and monitoring product users and billing on Stripe involves a combination of leadership, technical, and customer-centric responsibilities.As part of...

Overview:At 24/7 Customer Private Limited, we strive to deliver exceptional customer service experiences. We are looking for talented individuals to join our team as International Process Executives.Compensation:Competitive salary packages ranging from ₹2.4 - 4.0 Lakhs per annumIncentives and benefits for outstanding performanceResponsibilities:As an...

Job Description:We are seeking a seasoned Director - Customer Support to spearhead our customer support operations and drive exceptional customer experiences. This leadership role will oversee a team of 100+ members, including team leads and CS agents, to deliver high-quality support.About Peak XV Partners:As an early-stage company with significant growth...

At Anthology Inc, we are seeking a skilled Director to lead our Global Customer Support team. As a Director, you will be responsible for driving customer success and developing high-performing teams.About the RoleThis is a critical leadership position that requires exceptional customer focus, strategic thinking, and effective communication skills. You will...

About GE HealthCareGE HealthCare is harnessing the power of technology to make healthcare more precise, personalized, and accessible for everyone.Our CommitmentWe are committed to leading digital transformation, improving outcomes for patients and providers, and creating a world where healthcare has no limits.Job DescriptionWe are seeking a highly skilled...

Job DescriptionAn International Voice is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S, Australia etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue.Skills Required:Excellent Verbal and Written Communication...

About RipplingRippling gives businesses one place to run HR IT and Finance It brings together all of the workforce systems that are normally scattered across a company like payroll expenses benefits and computers For the first time ever you can manage and automate every part of the employee lifecycle in a single system Take onboarding for example ...

**Job Description**Company OverviewBidgely is a leading provider of software solutions for customer success. We are seeking an experienced Associate Director Customer Success to join our team.This role will be responsible for managing the complete onboarding lifecycle for a portfolio of customers, serving as the primary point of contact, technical program...

Job DescriptionThis is a senior regional leadership role at Loop, reporting to the Head of Customer Success. As the Director - Customer Success, you will be responsible for servicing retention and expansion of a portfolio of key accounts, ensuring seamless renewals and strategic revenue growth.You will directly manage a team of 5-10 Customer Success Managers...

Job ResponsibilitiesThe Associate Director Customer Success will be responsible for managing the complete onboarding lifecycle for a portfolio of customers, serving as the primary point of contact, technical program manager, and project manager.The ideal candidate will have 8-15 years of experience in a customer-facing role, with at least 5 years...

At Bidgely, we are seeking a highly skilled Cross-Functional Leader to spearhead our customer onboarding efforts. As the Director of Customer Excellence, you will oversee the entire onboarding lifecycle for a portfolio of customers, serving as the primary point of contact, technical program manager, and project manager.Key Responsibilities:Develop and...

This is a senior regional leadership role at Loop reporting to the Head of Customer Success Mid-Market As the Director Customer Success you will be responsible for servicing retention and expansion of a portfolio of key accounts ensuring seamless renewals and strategic revenue growth You will directly manage a team of 5-10 Customer Success Managers...

Job DescriptionNote: This role is perfect if you&aposre a high-energy problem-solver who thrives in dynamic, fast-paced environments. You proactively turn chaos into order, love owning the customer journey end-to-end, and come with at least 2-3 years of experience in customer support, operations, or cross-functional roles. If that sounds like youread onAbout...

At Peak XV Partners, we're seeking an exceptional Leader to helm our customer support operations. As a seasoned professional with 6-12 years of experience in high-growth B2C companies, you'll lead a team of over 100 members to deliver unparalleled support and drive seamless experiences for our customers.Key Responsibilities:Team Leadership: Directly manage...

About the OpportunityWe're seeking a seasoned Senior Director, Travel Support and Operations to spearhead our growth strategy in the travel management domain. This pivotal role demands a strategic thinker with expertise in leading Support teams, preferably within a fast-paced environment, startup, or SaaS organization. The successful candidate will have a...

Job Title: Director - Customer SuccessLocation: Bangalore (On-site; full-time)About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women's...

Join our team as an Executive Assistant and contribute to Amazon's mission of delivering exceptional customer experiences.This role offers a unique opportunity to work with a dynamic team, supporting the Director of Delivery Experience.Key Responsibilities:Support the Director of Delivery Experience in managing complex calendars and scheduling...

The Wells Fargo Foundation is seeking a talented CUSTOMER SERVICE DIRECTOR to lead our customer-facing teams.In this role, you will be responsible for managing and developing specialized customer service and operations functional teams within the Operations area, with a focus on complex and risk-involving functions. You will work closely with stakeholders...

This is an early stage company. revenue 75cr ARRWe are looking for a Director - Customer Support to lead and optimize our customer supportoperations. This role will have direct reporting of all the team leads and CS agents. The idealcandidate will have a strong understanding of customer experience metrics, processexcellence, and operational efficiency to...