Data Analyst

Grade: 13

"Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

Design and implement processes and solutions associated with a wide variety of data sets used for data/text mining, analysis to support informed business decisions. Gain insight into key business and deliverables by examining structured and unstructured data from multiple disparate sources. Effectively use current and emerging technologies to evaluate trends and develop actionable insights and recommendations to management, via the information available for analysis. Learn to use data, statistical and quantitative analysis, to drive decision making.

Data Analyst – Global Pricing Center of Excellence – based in Mumbai, India.
Analysts would be working with multiple stakeholders across globe on execution (implementation,
validation & audit) of revenue management & pricing strategies for Strategic customers of FedEx and
continuously monitoring to maintain revenue quality.
The analyst would be responsible for collaborating with stakeholders to understand the pricing
requirements, work on large data set to draw insights from historical data and provide
recommendation, present & create visibility for effective decision making. The analyst would also be
working with the analytics team to build proper reporting tools and dashboards, provide
recommendations to the management on process improvement opportunities, work with the
concerned team to transform the process and improve the customer experience.
Communicates results to a broad range of audiences. Effectively uses current and emerging
technologies to evaluate trends and develop actionable insights and recommendations to
management, via understanding of the business model and the information available for analysis..
The key responsibilities of this role are;
1) Collect, clean, and analyze large datasets to implement business rules
2) Assist in developing data-driven strategies and recommendations for business decisions.
3) Collaborate with cross-functional teams to identify trends, patterns, and opportunities
4) Contribute to the continuous improvement of data quality and analytics processes.
5) Ensure aligning with regions for timely, accurate, quality checked setup of discounts and pricing
transition to FedEx Pricing systems and relevant tools
6) Transform, optimize Pricing processes for improved efficiency, reduced turnaround times and
human intervention through process automation
To accomplish these goals as a Data analyst, you will
1) Collaboratively work with Pricing, Sales, Compliance, Legal, Audit, and IT teams globally (US
and regions) to ensure timely, accurate setup of Pricing (discounts and rates)
2) Be setting up Pricing for all FedEx customers using FedEx Proprietary Pricing platforms, tools,
and processes, by being hands-on
3) Be process and workflow oriented – you will gain extensive working knowledge of FedEx pricing
processes, relevant tools and systems.
4) Drive pricing process transformation initiatives and work collaboratively with IT automation
analysts to accomplish and launch process transformation solutions globally
5) Preferably / Might need to work the same hours as the US Central Time Zone; or at least have
a 50% to 60% overlap in working hours with the US Central Time Zone
Key skills needed for this role;
1) Story telling/presenting with data insights and actionable recommendation
2) Strong analytical skills with an eye for detail, in order to deliver accurate results and actionable
recommendation
3) Provides thought leadership and dependable execution on diverse projects
4) Collaborate effectively (Stakeholder Management) with team members across different regions
to achieve common goals, effective communication skills to communicate with people across
all levels including senior management
5) Good exposure to commercial aspects of business, process management/transformation,
developing analytical solutions to business problems, reporting, creating business
case\presentations for executive leadership
6) Business process oriented, workflows preferably in domains such as Finance, Banking,
Insurance, IT consulting for businesses. Should have setup and documented policies and
procedures, internal controls\compliance mechanism for quality checked deliverables
7) Good understanding on pricing models/systems, revenue & cost structures, contribution &
operating margins and P&L views; develop & enhance pricing models. Provide pricing
recommendations to the commercial organization with supporting analysis
8) Process transformation experience for improved efficiency, reducing manual intervention, and
improving process turnaround times through automation. Liaison between Business (Pricing
analysts) and IT automation analysts in effectively translating process efficiency requirements
to tangible software requirements
Qualification:
1. Education – MBA/Masters in information systems, computer science, or a quantitative
discipline such as mathematics, engineering, operations research, economics & statistics
2. Tools – Must have proficiency in SQL, SAS and Power BI
a. Data querying for data extraction and manipulation
b. Data processing and analysis
c. Provide business insights & recommendation through visualization
Behavioral skills
1) Curiosity & eagerness to learn new skills & knowledge across business, commercial, process
& analytics areas; and develop Subject matter expertise in varied areas
2) Adaptability to take up varied assignments, successfully deliver and exceed expectations
3) Taking Self-initiatives to transform business/ process & enhance performance; creative and
developing innovative solutions to business problems
4) Being a team player, supportive to other team members and collaborative across functions
5) Must have skillsets –
oProgramming experience - Python
oExpert in SQL; Experience in using RDBMS: Oracle, SQL Server, Teradata
oProficient in Data Visualization tools like Power BI or Tableau
oGood to have: Knowledge of Azure Databricks

Acts as a technical expert on complex and specialist subject(s). Supports management with the analysis, interpretation and application of complex information, contributing to the achievement of divisional and corporate goals. Supports or leads projects by applying area of expertise.

Analytical Skills, Accuracy & Attention to Detail, Planning & Organizing Skills, Influencing & Persuasion Skills, Presentation Skills

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.