Mega Walkin Banking

Mega Walkin HCLTech Banking & Finance 11th and 12th JULY 2025

Category: Experienced in the below roles

Walkin Venue: HCLTech Navallur ETA 1 & ETA 3,Sandhya Infocity next to VIVIRA MALL.

Timings: 09.30 am to 01.00 pm.

Contact person: Sanjay, Dharani, Ida.

Please carry anyone Government ID proof.

• ROLE : PENSIONS

EXPERIENCE : 1-3 years

Mandatory Skills:

Strong written communication, knowledge of insurance operations (claims, alterations, servicing), customer service, and compliance with UK industry regulations.

Role Overview:

Handle written enquiries from policyholders and IFAs, process back-office insurance tasks, respond professionally to complaints, and contribute to team meetings and projects.

Process Insight:

Work within defined procedures and service standards, collaborate in self-managed teams, and continuously suggest improvements while maintaining high quality and compliance.

• ROLE : APPROVED RETIREMENT FUND (ARF)

EXPERIENCE : 1-3 years

Mandatory Skills:

Bachelors in Finance or related field, 2+ years in retirement fund operations, strong data entry and reconciliation skills, familiarity with ARF products and compliance standards.

Role Overview:

Manage post-retirement ARF processes including new business input, income payments, surrenders, top-ups, and fund switches with a focus on accuracy, timeliness, and regulatory compliance.

Process Insight:

Use internal systems to execute and monitor ARF transactions, collaborate with teams to ensure service quality, and maintain confidentiality while delivering high service standards.

• ROLE : SAVINGS & INVESTMENTS

EXPERIENCE : 1-3 years

Mandatory Skills:

Bachelors in Finance or related field, 2+ years in financial or insurance operations, strong Excel skills, and in-depth knowledge of savings and investment products.

Role Overview:

Process savings and investment activities for new business, including data input, investment updates, special underwriting cases, conversions, and electronic data matching with a focus on accuracy and compliance.

Process Insight:

Ensure accurate and timely financial data handling across systems, coordinate with underwriting teams for special cases, and maintain data integrity throughout onboarding and conversion workflows.

• ROLE : Individual Personal Retirement Savings Account- IP

EXPERIENCE : 1-3 years

Mandatory Skills:

Strong written communication, knowledge of life and pension policy servicing, attention to detail, customer service, and compliance with UK insurance regulations.

Role Overview:

Manage written enquiries, process back-office operations like claims and alterations, handle complaints, support customer satisfaction, and contribute to service development and team collaboration.

Process Insight:

Operate within company systems and compliance frameworks, ensure service standards, participate in team initiatives and projects, and support continuous improvement in a self-managed team environment

• ROLE : Individual Personal Retirement Savings Account- IE

EXPERIENCE : 1-3 years

Mandatory Skills:

Strong written communication, knowledge of life and pension policy servicing, attention to detail, customer service, and compliance with UK insurance regulations.

Role Overview:

Manage written enquiries, process back-office operations like claims and alterations, handle complaints, support customer satisfaction, and contribute to service development and team collaboration.

Process Insight:

Operate within company systems and compliance frameworks, ensure service standards, participate in team initiatives and projects, and support continuous improvement in a self-managed team environment .

• ROLE : MANAGER

EXPERIENCE : 15+ years

Mandatory Skills:

15+ years of experience in insurance operations with deep domain expertise in Life & Pensions, strong knowledge of Irish regulatory requirements, multi-location team leadership, process and quality management, and experience with transformation and automation tools (e.g., dC.iKnow, dC.iGenie).

Role Overview:

Lead end-to-end operations across Life & Pensions sub-processes such as PRSA, ARF, S&I, Claims, and Servicing. Drive delivery excellence through domain-specific Centers of Excellence (CoEs), ensure SOP and quality compliance, manage training and SME development, and support business transformation through automation and knowledge initiatives.

Process Insight:

Oversee cross-functional teams to maintain process adherence and service levels, coordinate with Risk, Compliance, and Quality for 3LoD readiness, lead transitions including knowledge transfer and production ramp-up, and continuously identify and implement improvement opportunities to elevate operational efficiency and service delivery.

• ROLE : Senior Analyst- Supervisor

EXPERIENCE : 5+ years

Mandatory Skills:

Bachelors in Business or Finance, 46 years in financial operations with 12 years in a supervisory role, strong understanding of ARF and investment products, and experience in team leadership.

Role Overview:

Lead ARF Post-Retirement and New Business S&I teams, ensure timely and accurate transaction processing, manage escalations, drive performance, and maintain compliance with service standards.

Process Insight:

Oversee daily workflows, coach team members, collaborate with QA and compliance, generate reports, and contribute to continuous improvement and strategic operational planning.

• ROLE : Senior Analyst QA

EXPERIENCE : 5+ years

Mandatory Skills:

Bachelors in Finance or related field, 3+ years in quality assurance or financial operations, strong knowledge of ARF and investment products, and proficiency in Excel and audit tools.

Role Overview:

Conduct audits across ARF and S&I transactions, ensure compliance with internal and regulatory standards, identify process gaps, and support quality improvement and training initiatives.

Process Insight:

Monitor operational accuracy through detailed audits, collaborate with teams to resolve issues, maintain quality metrics, and contribute to system testing and ongoing process enhancements.

Role: Customer Success, Service & Operations - Other

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

PG: Any Postgraduate

Regards

Dharani

Associate Executive- HCL Tech