HICT Specialist
3 weeks ago
Job Summary
The purpose of this role is expected to provide an expert domain-cross-functional technical and business support to different systems/projects. Assists, and collaborates support related to HMC system requirements. Coordinates activities and compile accurate and reliable system documentation. Provides quality support with a high degree of user satisfaction, technical expertise, and timeliness.
Key Accountabilities
- Lead technical activities for development and/or deployment of subject area systems/projects in order to meet business requirements.
- Interpret job specifications and key responsibilities to direct subordinates and assign duties.
- Supervise the compliance with policies and procedures in order to ensure work exactness and completeness.
- Identify and recommend procedure changes to improve efficiency of delivered solutions.
- Assist in the development of the section’s overall strategy, business plan and budget.
- Collaborate with projects teams in order to produce accurate, valid, & complete policy & procedure documents
- Audit documentation manuals to ensure that they are accurate and up-to-date and available to appropriate personnel.
- Coordinate all activities related to providing required documentation and implementing related documentation systems.
- Coordinate the review and revision of procedures, specifications, and forms.
- Assist in compiling regulatory filing documents and in maintaining computerized files to support all documentation systems.
- Provide documentation for projects to ensure that business requirements are tracked through.
- Assist and implement subordinates motivation plans to ensure achievement of work goals.
- Assist in identifying staff training needs, and attend and evaluate trainings.
- Report work problems or assist subordinates in solving such problems.
- Assist in the preparation of performance reports
Education :
Bachelor’s Degree in Computer Science/ Computer Engineering or related discipline-Full time
OR
Bachelor’s Degree Plus Related IT industry certification / Program from international recognized institutions-Full time
Experience
7 years of experience providing hardware/software technical support.
OR
9 years of experience providing hardware/software technical support for Bachelor’s degree plus IT certification holders
Job Location:
Doha Qatar
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