Cybersecurity Technician

3 weeks ago

Hyderabad, Telangana, India Guardant Health Full time
Job Description
  • The Cybersecurity Technician will be responsible for supporting the installation, maintenance, and troubleshooting of security systems across the organization while monitoring inbound threat detection.
  • This role will involve assisting senior security staff with operational tasks, including monitoring network activity, resolving technical security issues, and documenting security events.
  • The Cybersecurity Technician will also help with the vulnerability and patch management process and ensure the company's security posture is maintained through accurate record-keeping and system updates.

Essential Duties and Responsibilities:

● Install, configure, and maintain security systems such as antivirus software, email security, and monitoring tools.

● Troubleshoot technical issues with security systems to ensure minimal downtime and optimal performance.

● Monitor inbound threat detection queue for suspicious behavior or breaches, escalating issues when necessary.

● Assist in conducting vulnerability scans, system audits, and the analysis of potential security weaknesses.

● Log and document security events, incident responses, and maintain accurate security records.

● Participate in vulnerability and patch management, identifying necessary security updates for software, hardware, and operating systems and communicating to asset owners.

● Maintain and update security documentation, including system configurations, network diagrams, and incident response protocols.

● Stay informed about cybersecurity trends, vulnerabilities, and emerging threats to improve organizational defenses.

Qualifications

● Strong technical support experience, with a focus on security systems and tools.

● Basic knowledge of networking concepts (TCP/IP, DNS, VPNs) and operating systems (Windows, Linux, macOS).

● Familiarity with security software such as antivirus, firewalls, SIEM, and SOAR.

● Knowledge of information security principles and best practices.

● Excellent problem-solving skills and ability to troubleshoot security issues efficiently.

● Strong written and verbal communication skills for collaborating with team members and documenting security issues.

● Preferred: CompTIA Security+ or other relevant cybersecurity certifications (CEH, GSEC, etc.).

● Familiarity with security tools such as Crowdstrike, Proofpoint, and Splunk.

● Prior experience in a technical support or IT helpdesk role is a plus

Additional Information

To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our .

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