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Senior Quality Analyst-Underwriting

4 weeks ago

India Firstsource Full time

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our Clientele includes Fortune 500 & FTSE 100 companies.

To know more about Firstsource please visit our website

Job location : Bangalore and Mumbai

Job Title: Senior Quality Analyst-Underwriting

Department: Service Quality

Experience : 3-5 years of experience in BPO

Job Summary:

We are seeking a detail-oriented Inline Monitoring Specialist to oversee mortgage underwriting processes, ensuring compliance with company policies, investor guidelines, and regulatory requirements. The ideal candidate will audit underwriting decisions, identify inconsistencies, and provide insights to enhance accuracy, efficiency, and risk mitigation.

Key Responsibilities:


• Conduct audits of mortgage underwriting decisions to ensure adherence to internal policies, investor guidelines, and regulatory standards.


• Analyze underwriting files for accuracy, consistency, and compliance with lending criteria.


• Identify trends, risk factors, and potential compliance issues in underwriting processes, escalating concerns as necessary.


• Provide feedback and recommendations to underwriters and leadership based on audit findings.


• Generate reports on audit results and present to leadership.

Stay updated on industry regulations, investor requirements, and mortgage underwriting best practices.

Preferred Educational Qualifications- Graduation

Contact Name: Neelam Sharma

Email: