Senior Manager
3 weeks ago
Senior Manager - AWS Operations Lead
Senior Manager - AWS Operations Lead
- Full Time
- Chennai, Tamil Nadu, India
- With Professional Experience
- 12/9/24 1817072
About Hapag-Lloyd
With a fleet of 287 modern container ships and a Vessel Capacity 2.2 million TEU, as well as a Container Capacity 3.2 million TEU including one of the world's largest and most modern reefer container fleets, Hapag-Lloyd is one of the world's leading liner shipping companies. In the Liner Shipping segment, the Company has around 13.500 employees and 400 offices in 139 countries. Hapag-Lloyd has a container capacity of 11.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2.600 employees assigned to the Terminal & Infrastructure segment deal with terminal-related activities and provide complementary logistics services at selected locations.
Hapag-Lloyd establishes an own managed and operated central managed service team for AWS Operations in Chennai, India. The landscape to operate generates a monthly consumption of about 800.000€. The environment is built up by a managed service provider and a joint cloud management team.
The landscape is built up over the last 6+ years and is of enterprise grade with 270+ AWS accounts and central services structure.
Primary Objectives· Ongoing optimisation of service delivery from quality, cost and reliability perspective
· Managing and mentoring employees for improved value for the service and Hapag-Lloyd business
· Manage implementation of changes into the delivery process
· Ongoingly improve the AWS platform services in cooperation with CCoE and general IT management
· Good relationship to major HLAG product teams and their responsible people
Job Requirements· Deep understanding and practical experience in managing operational teams
· Proved experience in ITIL processes its adaption and customisation
· Experience in infrastructure environments managed by Infrastructure as code and CI/CD pipelines
· Practical experience with operating of a public cloud platform, preferred AWS
Key Accountabilities· Manage the delivery processes, costs, value and KPIs
· Manage and develop the team members (>20), improve their knowledge and qualification
· Manage the workforce, plan the roles and shifts
· Ensure the quality of the services, manage risks
· Ensure that the service creates a business value
· Adapt the service whenever valuable and create business value
· Ongoingly collect ideas for new or changed central services, calculate business cases and decide about introduction
· Ensure the design to IaC to deployment compliance of the resources in the team's ownership
Person Specification· At least 5 years of experience as operational lead or in deputy leadership
· Practitioner certification AWS or Azure
· Ideally AWS SysOps or DevOps certification
· Strategic view to the service and how this supports the business
· Team player with people outside the own organisation
· Self-driven personality
· Mentor behaviour
· Willing to travel if this is necessary for business purposes
Contact person Sunaimalar Arunjunaiselvam HR Talent Acquisition Manager Apply online Check out our jobs list Share this job-
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