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Assistant Category Manager

4 weeks ago

Tumkūr, Karnataka, India Cleartrip Full time

Assistant Manager Category

Key Responsibilities:

  1. Data Analysis & Reporting:
  • Analyze customer data, booking patterns, market trends, and business performance metrics to generate actionable insights.
  • Develop and maintain reports, dashboards, and data visualizations for key stakeholders.
  • Provide regular reporting on business KPIs and performance.
  1. Business Process Optimization:
  • Identify inefficiencies or gaps in current business processes and workflows.
  • Recommend improvements and streamline operations to reduce costs and increase productivity.
  • Collaborate with business units to implement process improvements.
  1. Market and Competitor Analysis:
  • Monitor industry trends and competitor activities to stay updated on market conditions.
  • Provide insights and recommendations for adapting to market changes and maintaining a competitive advantage.
  1. Customer Experience & Product Improvement:
  • Work with product teams to ensure that customer feedback and pain points are addressed in product enhancements.
  • Use customer insights to drive improvements in the travel experience, booking process, and customer service.
  1. Risk Management & Compliance:
  • Identify potential risks related to business processes, technology, and regulatory changes in the travel industry.
  • Assist in developing strategies to mitigate risks and ensure compliance with industry regulations.

To succeed in this role – you should have the following

  • Bachelor's degree.
  • Proven experience (1+ years) as a Business Analyst, preferably in the travel, tourism, or hospitality industry.
  • Strong analytical skills with the ability to work with large data sets and identify trends.
  • Proficiency in data analysis tools (Excel, SQL, Power BI, etc.).
  • Excellent communication skills, with the ability to interact with stakeholders at all levels.
  • Familiarity with the travel industry's business models, including booking systems, CRM, and distribution channels.
  • Strong problem-solving skills and attention to detail.
  • Ability to manage multiple priorities and work in a fast-paced environment.